Job Description

Store Location:

Ottawa, ON

Compensation:

$18 per hour

Part-Time (est. 8-24 hours per week)

Requires weekend and holiday availability

Do you enjoy connecting with others and helping them feel confident and equipped for their next outdoor adventure? Are you energized by meaningful conversations, sustainable values, and a love for gear that lasts?


At

Fjallraven

, we believe that nature is for everyone, and our stores are places where curiosity, quality, and community come together. As a

Retail Sales Associate

, you'll be the face of our mission, helping every guest feel welcome, inspired, and ready to explore the outdoors with confidence.

Come walk with us.

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WHAT YOU'LL DO

Deliver exceptional customer experiences

using our GUIDE program to help guests find the right gear, feel at home in nature, and connect with our sustainability mission

Drive sales and conversions

by asking great questions, sharing your product knowledge, and helping guests make confident purchase decisions

Support day-to-day operations

like restocking, cash handling, and keeping the sales floor clean and inviting

Collaborate with your team

to create a supportive, welcoming work environment that reflects Fjallraven's values

Participate in local events

and community activations that strengthen brand presence and guest loyalty

Stay curious and informed:

participate in training, learn about new arrivals, and keep up with our sustainability initiatives like the Arctic Fox Initiative and Down Promise
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WHAT MAKES YOU A GREAT FIT

You don't need to summit Everest, but you do need to love helping others explore, learn, and feel good about their choices. You're reliable, curious, and comfortable in a retail setting. You bring a team-first mindset and genuine enthusiasm for the outdoors.

You bring:

Strong verbal and interpersonal skills A track record of delivering great customer service and connecting with people of all backgrounds A passion for sustainability and the outdoors Dependability and a proactive approach to work Willingness to learn point-of-sale systems and retail operations Enthusiasm for working in a collaborative, values-driven team Available to work weekends and holidays Preferred, but not required:Previous experience in retail, customer service, or a fast-paced guest-facing role
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WHAT WE OFFER

Click here to learn more about Fjallraven benefits like:


RRSP/DPSP retirement program Product discounts and access to outdoor events A commitment to sustainability



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ABOUT US

Founded in Sweden in 1960, Fjallraven creates premium outdoor gear rooted in sustainability, durability, and respect for nature. Our mission is to inspire more people to walk with nature through high-quality products and meaningful experiences.

INTERESTED?

To apply, please complete our brief online application.

It's the best way for us to get to see how you might contribute to our team. Apply today and help others feel at home in the outdoors!

Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.