Job Description

PART-TIME Client Care Coordinator / Receptionist position available, in a modern, private room only, physiotherapy & massage therapy clinic, in Ottawa's East end.

Specific work hours listed at bottom of description

A great job for healthcare/Human Kinetics university students!

Our busy Orleans location is located in the Ottawa's largest outpatient OB/GYN private medical building, additionally housing family medicine teams, 2 fertility clinics, imaging, pharmacy, and our ground floor retail clinic space. We focus on Women's health, orthopaedics, and pelvic physiotherapy, massage therapy, and dietitian consultations, inside of our new high-end facility. We assess and treat predominantly pelvic health conditions (including pre- & post-partum women) and a variety of sports & orthopedic conditions (neck, back, knees, post-surgery rehab, jaw pain, etc.).

Position includes free parking, all medical-grade PPE, and a collaborative fun work environment!

Responsibilities include:

Client scheduling; processing client payments. Customer service. Online payment processing and third-party billing. Phone & email correspondence. Administrative duties: scanning, faxing, photocopying. Assist with policy and program development for clinic processes (office forms, etc.). Assist with marketing & advertising programs and development, including social media. Assist with clinic health & cleaning/safety procedures. Assist with clinic laundry (all laundry done within the building).

Must be:

Bilingual: written and oral (French & English) Friendly Energetic Passionate for client/customer care Fast learner Excellent communication skills in English (oral & written) Experience using Word, Excel, Clinic Master software programs an asset. Experience working in health or hospitality industry, an asset.

Specific work hours to fill:

Mondays 4:00pm-8:00pm Tuesdays 4:00pm-8:00pm Wednesdays 4:00pm-8:00pm
Job Type: Part-time

Pay: From $18.50 per hour

Benefits:

Casual dress Company events On-site parking
Application question(s):

Are you available for our 3 shifts (Mon/Tues/Wed - 4-8pm)? Why would you like to be considered for joining our team? What are your blackout (unavailable to work) hours during our business hours (Mon-Fri 7:30am-8pm)?
Experience:

reception: 1 year (preferred) customer service: 1 year (preferred)
Language:

French (preferred)
Work Location: In person