Job Description

Ronald McDonald House Charities (RMHC) Manitoba supports the health and well-being of children receiving medical care by providing essential services and a home away from home for their families. Our programs include Ronald McDonald House, which provides accommodations for out-of-town families, and Ronald McDonald Family Room, a place of respite for both Winnipeg and rural Manitoba families inside HSC Children's Hospital.

Ronald McDonald House is currently inviting applications for a part-time Family Services Associate.

Shift times are Saturdays and Sundays, biweekly, from 8 a.m. to 4 p.m.

Flexibility to fill in open shifts, on an as-needed basis, would be an asset.

The part-time Family Services Associate oversees the day-to-day operations of Ronald McDonald House. This individual will be required to provide a compassionate guest experience, at all times, for all families requiring our support.

The successful applicants must be self-motivated with the ability to work independently and collaboratively. The Family Services Associate should be adaptable and feel comfortable interacting with families from diverse backgrounds. The part-time positions are involved in Ronald McDonald House operations and also serves as a resource to families, social workers, hospital staff, and RMHC staff. The candidate must exude a caring, positive attitude and be a team player willing to help wherever needed.

Successful candidates must provide a current and clear (less than 3 months) Criminal Record Check with Vulnerable Sector Check and Child Abuse Registry Check with Vulnerable Sector Check. We ask that you apply for record checks when applying for the position to streamline the process. Applicants must be 18 years of age or older and fully vaccinated against COVID-19 (as per Manitoba Public Health, 2 doses with booster when eligible).

General Responsibilities:

Assist and support guest families Assist with Ronald McDonald House programming Manage Ronald McDonald House operations (policies, procedures, facility maintenance assistance) Ensure COVID-19 screening and protocols are followed Support housekeeping team, as needed, by cleaning of common areas and bedrooms Assist housekeeping team with maintaining cleanliness of main floor level Engage and motivate House volunteers Participate in the implementation of family-based programs Provide Ronald McDonald House tours to families

Skills and Qualifications:

Passion for the mission of Ronald McDonald House Charities Manitoba Minimum grade 12 education Energetic person with proven skills in customer service and attention to detail Strong relationship building skills Calm and caring manner through crisis with a desire to serve others Computer skills with some proficiency with Microsoft Office software programs Excellent written and oral communication skills Ability to climb stairs Experience in the hospitality sector is an asset
Starting Hourly Wage: $17.00 per hour. Hourly wage after one year of employment: $18.50 per hour.

To apply, please email your resume with a cover letter and personal contact information by March 3, 2025.

RMHC Manitoba is committed to providing an accessible and inclusive recruitment process. If you require accommodations at any stage of the hiring process, please let us know, and we will work with you to meet your needs.

Thank you for your interest in RMHC Manitoba. All qualified applicants will be considered. However, only those selected for an interview will be contacted. No telephone calls please.

Job Types: Part-time, Permanent

Pay: $17.00 per hour

Expected hours: 7.5 per week

Benefits:

On-site parking
Schedule:

8 hour shift Day shift Weekends only
Work Location: In person

Application deadline: 2025-03-03