Job Description

Position Summary

Under the direction of the Supervisor(s), Casino Shift Manager(s), & Gaming Operations Senior Manager, the Dealer is responsible to conduct the play of table games in a professional, friendly, courteous, and entertaining manner while adhering to regulations, policies, and procedures. The Dealer will create a fun and exciting gaming atmosphere by applying skills, ability, and exceptional service to keep our valued customers coming back for more!

Key Accountabilities

Conducts live games on the casino floor professionally and as a team member Ensures compliance of all regulations, policies, and procedures Works closely with Supervisors and management staff to ensure a well-run gaming floor Promotes the Casino's events, services, and promotions to all guests Assists players with game rules Promotes and maintains positive relations with all guests and staff Ensures the guest is being provided with superior customer service Commitment to learning what our customers' needs and wants are Encourages mutual accountability in service and inspiring others Takes pride in work and willing to learn and master new games Protects the Company's assets by securing cards, chips and cash; verifies all transactions and concentrates on table activities Maintains appropriate game pace and proper game security Contacts Supervisor to resolve disputes and game irregularities Finds ways to

Play

; you are serious about work, without being serious in your demeanor

Chooses

to make every day a great day Stays focused in order to

Be there

Delivers an exceptional entertainment experience to internal and external guests to ensure you

Make their day

Education and Qualifications

Minimum Grade 12 or equivalent is required Strong basic mathematic skills required to determine winnings, losses, and game outcomes, is required Must be certified as a Dealer by the Nova Scotia Alcohol & Gaming Division (application provided)

Dealer experience required

Demonstrated exceptional customer service and interpersonal skills is required Proven ability to conduct live games with speed, efficiency and accuracy is required Satisfactory attendance is required Proven sound judgement and decision-making skills is required Demonstrated aptitude to create an entertainment experience with guests is required Proven to be detail oriented, reliable, punctual, efficient, trustworthy, diligent in duties and responsibilities, and a team player Self-motivated and works well in a fast-paced environment

Work Environment Considerations

* Regular casino environment, standing for long periods of time, dealing cards for long periods of time, some exposure to noise, some exposure to verbal abuse, non-traditional w ork hours