Department: Office of the Registrar
Campus: Barrie
Classification: Support Staff
Posting Date: August 15, 2022
Salary: $21.99 per hour
Hours per week: Up to 24 hours per week
Status: Part-time (Temporary Replacement)
Effective Date: ASAP to March 31, 2023
THIS IS A TEMPORARY REPLACEMENT POSITION FOR A BARGAINING UNIT EMPLOYEE. Terms and conditions of employment are as outlined in the Part-time Support Staff Collective Agreement.
Reporting to the Manager, Client Services, the incumbent is the first point of contact for providing extensive customer service support to a diverse clientele, through four core roles: Front Counter, Welcome Centre, Email/Letters/Documentation and CRM. Supporting/delivering Admissions related functions, processes and services for a broad range of client services relating to admissions. The incumbent will advise and assist clients with troubleshooting systems and processes, and imparting information/direction regarding services, policies, requirements and regulations. The incumbent provides cross-functional backup/support to the Admission Officers, Registration Officers, and CTC. Specific duties include, but are not limited to:
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