Job Description

Company Description

"Why work for Accor?"

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/







The Bellperson has the first interaction with the Guest as they arrive at the hotel. Therefore they must act as an ambassador of The Fairmont Winnipeg by providing an excellent first impression. Their duties include valet and bell services. This is mainly an

overnight position

, with a shift from

11:00 p.m. to 7:00 a.m.

What you will be doing:

Assists guest with luggage requirements upon arrival and departure. Greet all guests arriving by vehicle, and promote valet parking as the only hotel-related parking option or clearly direct guests to appropriate public parking service if they prefer. To ensure customer satisfaction by offering the highest caliber of service to the hotel guest on arrival and departure and throughout the length of the guest's stay. Greet all guests and co-workers with a smile and an appropriate hospitality greeting. Ensure all vehicle keys are clearly identified and stored in a locked location. Provide the guest with detailed parking fees and a clear explanation of valet benefits. Ensure all entrance areas are free and clear from congestion for arrivals and departures of vehicles by ensuring all cars are parked in an expedient manner. Complete thorough walk around of guest vehicles prior to entering the garage and highlight any damage on the corresponding valet parking ticket. When requested or anticipated, will provide guests with information and answers to questions about Hotel facilities, meeting functions, dining facilities, local transportation alternatives and tourist attractions. Provide the removal of items from stored vehicles if required, and other miscellaneous services requested by the guest or supervisor in a timely manner.


Qualifications

Must be able to handle a multitude of tasks Must be self-motivating, able to work effectively unsupervised Must be a team player and service oriented at all times Must have a valid class 5 driver's license, clean driving record, and be able to provide a drivers abstract detailing your driving record Knowledge of driving a standard vehicle Good physical ability & must be able to lift 50+ pounds at a time. Must be able to complete all physical aspects of the job without restriction Must have positive and professional attitude, along with professional personal presentation Must have excellent English verbal & written skills


Additional Information

What's in it for you:

Full time employees will be eligible to join the benefit plan which includes extended medical (Health, Dental, Life Insurance, Short Term Disability) Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Discounted meals in our staff cafeteria Exclusive discounts at Accor branded properties worldwide with our colleague benefit card Complimentary dry-cleaning services for your work attire Learning programs tailored to hone your skills and talents Opportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) Committee Career advancement opportunities, with pathways to national and international promotions, the opportunities are limitless Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)

Who We Are:

Located in the heart of vibrant downtown Winnipeg, Manitoba

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are happy to provide you accommodation at any stage of the application process, please contact the Talent & Culture Department and we will work with you to accommodate your needs.


Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.