Job Description

The Part-Time Assistant Manager of Operations and Loss Prevention is responsible for supporting the General Manager and Store Manager in overseeing daily operations, ensuring excellent customer service, and implementing loss prevention strategies to minimize shrink and protect company assets.Compensation InformationStarting Rate: $24.00ESSENTIAL DUTIES & RESPONSIBILITIES:SALESAssists the General Manager and Store Manager in meeting or exceeding assigned sales plans and target metric objectives by training and coaching employees to execute operational efficiencies in order to drive-out a high velocity of units via price point. Ensures customer interaction expectations are focused on driving multi-pair sales.Maintains a commitment to the company\xe2\x80\x99s sales processes, values and business code of ethics.Assists the General Manager and Store Manager in monitoring each MOD (Manager-on-Duty) segment and ensures patterns of poor performance are addressed.Responsible for properly and accurately receiving merchandise, totaling bills, accepting payment, and making change for customers in our retail stores; trains others to do the same.Demonstrates the ability to consistently deliver on a Magic customer experience in-store and all adheres to all company customer service standards.LOSS PREVENTIONImplement and oversee loss prevention strategies and programs.Conduct regular security audits and risk assessments to drive all store operational health.Monitor and analyze shrink data, identifying trends and areas for improvement to reduce lost and drive top line.Partners with General Manager and Store Manager and applicable business partners to investigate incidents of theft, fraud, or other security breaches.Train staff on loss prevention techniques and security protocols.Prepare and submit regular reports on loss prevention metrics and other indicators.Participated and conducts company wide bulk counts, year end inventories and cycle counts as directed by the company.PRODUCTSets up advertising displays or arranges merchandise on counters or tables to promote sales.Stamps, marks, or tags price on merchandise and trains others on current directives.Stocks shelves, counters, or tables with merchandise and also sets up displays according to company directives; teaches others to do the same.Ensures stores visual standards are met at all times per company direction by ensuring the proper mix and depth in key SKU\xe2\x80\x99s by analyzing reports used to identify opportunities and drive businessPEOPLEAbility to create excitement and shows passion for the product by communicating relevant information about fitness and fashion to customers. Able to answer questions about product features and benefits; teaches others to do the same.Trains staff on how to drive sales to fullest potential through continued development on product knowledge, customer service standards and visual presentation.Assists General Manager and Store Manager by recruiting top talent to support sales and growth of company.Partners with General Manager and Store Manager to hire, develop and retain top talent, as well as address employee relations issues when directed to by senior management.Supervises employees in General Manager and Store Manager\xe2\x80\x99s absence by enforcing policies and procedures, noting disciplinary issues that need to be addressed, and reporting any violations of company policies/procedures to General Manager and Store Manager.Ensures all Human Resources paperwork and training files are current and kept in folders for associates per retention guidelines.Ability to complete new hire and other human resources paperwork timely and accurately.OPERATIONSEnsures compliance to policies and procedures at all times and reports any concerns to senior management.Confers with management to ensure that banking deposits are made and recorded daily; responsible for delivering to the bank, at a specified location, with or without armored car service, as directed by the Store Manager.Ensures that the store is secured at closing (i.e. doors locked, safe locked, alarms are set).Ability to remove and record cash in register at end of shift/closing and prepare bank deposits properly.Works proactively with General Manager and Store Manager to develop solutions to decrease losses and shrink.Maintains proper inventory controls, facilitates inventory transaction and bulk counts.Ensures price integrity and general pricing of product on the floors is reflective of current markdowns and markups per company directives.Ensures all sales are rung correctly and that all associates are trained on how to properly ring a transaction.Effectively delegates tasks to other hourly employees to ensure the store is properly recovered for the next day\xe2\x80\x99s business.Always willing and able to lead by example when cleaning shelves, counters, tables and overall store; teaches standards to others.Ensures inventory is checked in, stocked correctly on shelves and displayed within 24 hours of receipt per operational standards.Ensures goals are met for the store and provides ongoing feedback to employees on their goal progress.Keeps daily record of store sales, scheduling, damages, mismates, deposit logs, employee discounts, new hire paperwork, pay outs and visitor log. Audits daily records regularly to ensure completion.Responsible for carrying out area of responsibilities (AOR) tasks, assignments and execution under the supervision of the General Manager and Store Manager.Completes the daily planner and ensures chat-ins and chat-outs occur during every shiftAll employees are required to use ladders as an essential function of this job, as that is part of the daily duties to maintain the store\xe2\x80\x99s daily operations and in order to service customers. Therefore, dress code and safety policies must be followed. This is also outlined under the PHYSICAL DEMANDS section of the job description.LEADERSHIPDemonstrates the Skechers Key Behaviors for each Core Competency.Serves as a role model by presenting a professional image in appearance, words and action.Demonstrates excellent personal salesmanship and provides appropriate training to employees in order to develop their selling skills.Assumes responsibility and displays the ability to take charge when Store Manager is absent.Successfully executes company objectives under the direction of the Store Manager and provides leadership and tools to team members to ensure they also meet their daily goals.ADDITIONAL RESPONSIBILITIES:This position is a management position. Responsible and accountable for keys to the store. Responsible for the opening and closing of the store as directed by the General Manager and Store Manager.Other duties assigned as necessary to maintain store\xe2\x80\x99s daily operations.SUPERVISORY RESPONSIBILITY:Limited Direct Supervision, this position is part of management. This is a lead position which delegates daily work assignments as directed by the Store Manager. Responsible for documenting daily incidents involving customers or employees and communicating to senior management how incidents were handled. Responsible for communicating with senior management on all matters involving business operations and employees.QUALIFICATIONS:Position must be authorized by both the District Manager and the Regional Manager.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.JOB REQUIREMENTS:Minimum 1-2 years experience in a retail management position with loss prevention responsibilitiesAbility to execute excellence to company standards at all times.Must possess strong written and verbal communication.Must produce work that is accurate, thorough and meets requirements on consistent basis. Leads and develops team to do the same.It is a condition of employment, and responsibilities require, that you are flexible with regard to hours and days worked, including when we may need to increase or decrease your hours based on the needs of our business.WORK ENVIRONMENT:While performing the duties of this job, the employee is exposed to very loud music. The noise level in the work environment is usually very loud.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.Starting Rate: $24.00About Skechers
Skechers (NYSE: SKX), a global, Fortune 500\xc2\xae brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do \xe2\x80\x93 delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.Equal Employment Opportunity
Skechers is an equal opportunity employer and, as such, Skechers is committed to providing equal employment opportunities to all applicants and employees. Skechers employs and treats any and all applicants and employees on the basis of merit, qualifications, and competence. No question on this application is used for the purpose of limiting or excusing an applicant from consideration for employment.Reasonable Accommodation
I understand that Skechers makes reasonable accommodations for disabled employees if requested, unless to do so would pose an undue hardship, in accordance with applicable legislation. It is your responsibility to notify Human Resources if you require a reasonable accommodation to fulfill the essential functions of your job.

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