Job Description

MUST HAVE AVAILABILITY FOR EVENINGS AND WEEKENDS

The Cashier works directly with customers, handling inquiries. Customer service and computerized cash register proficiency is essential for success in this position to enhance the customer experience

Customer Service

Smiles, makes eye contact, greets and thanks customers

Guides customer to the location of requested items.

Ends the discussion with the customer using a closing statement (e.g., "Is there anything else I can do for you today?" "Did you find everything you were looking for?" "Thank you for shopping at Canadian Tire!").

Deals with challenging situations and conflict resolution in a professional manner.

Operations

Operates cash register, computer, printer and electronic funds terminals (debit cards, credit cards)

Maintains merchandise around the customer service area and ensures that retail basics are executed efficiently (labels, facing, clean area etc.).

Processes customer purchases efficiently, following standardized procedures.

Accurately verifies merchandise quantities, descriptions and price.

Identifies and alerts Management to security problems, customer concerns and inquiries.

Shares opinions and ideas on how to improve store processes and success.

Participates in meetings and all training as required; listens to feedback to improve their own abilities.

Complies with company, store and department policies.

Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.

Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.

Completes other tasks, as required.

Requirements

Basic math and typing skills.

Ability to work efficiently with computerized and cash register systems.

Organizational ability and attention to detail.

Ability to work under minimum supervision.

Proficient knowledge of Canadian Currency

Successful candidates will demonstrate the following competencies:

Strong orientation towards

customer service excellence

.

Highly approachable, customer-oriented

individual who thrives in offering exceptional service to customers.

Strong belief in the Canadian Tire Values of

honesty, integrity and respect

.

Effective

written and oral communication skills

(probing, listening, etc) and the ability to maintain

professional communication,

even in challenging situations.

Ability to

complete retail tasks

according to instructions and to demonstrate

responsibility for outcomes

.

Ability to work in a fast-paced

team environment

that provides assistance and support to co-workers to achieve common goals.

Ability to

resolve retail

and/or

customer issues

.

Ability to

multitask, adapt

and

cope with challenging and changing situations

.

Positive attitude, punctuality and solid work ethic

.

We are an equal opportunity employer and ensure those underrepresented are strongly considered. All qualified individuals who would contribute to the diversification of our business are encouraged to apply.

Job Type: Part-time

Pay: $15.35 per hour

Benefits:

On-site parking Store discount
Application question(s):

Are you available to work weekends?
Experience:

Cash handling: 1 year (preferred)
Work Location: In person