The Gear Centre, Truck and Automotive Division focusing on diagnosing, removal, and installing of automatic/manual transmissions, differentials, axle components, and hydraulic wet kit systems found in various automotive and heavy truck applications. We are currently recruiting for a Partsperson/Inside Sales Representative for our Grande Prairie branch.
Position Overview
The Partsperson/Inside Sales Representative is responsible for providing exceptional customer service by supplying parts to customers. This will require determining the customer's needs through parts identification and effective communication. You will use catalogs both electronic and paper, and be able to effectively use our ERP system for creating quotes and repair estimates, and the invoicing of parts and service.
Primary Responsibilities
Greet customers in a prompt, courteous and professional manner
Troubleshooting and problem solving to determine customer needs
Receive parts orders from customers in person at sales counter, back counter and over the phone
Sourcing and ordering parts from internal and external sources
Picking and packaging of parts orders for shipping to customers
Receiving of incoming parts stock orders and accurately warehousing within the warehouse
Maintain a clean, safe and professional work environment
Follow all ISO 9001:2015 procedures
Qualifications
3 to 5 years of previous experience in heavy duty and/or automotive counter sales experience required
Strong customer service focus with an ability to build and maintain lasting relationships with customers
Excellent interpersonal, organizational and time management skills
Excellent verbal & written communication skills
Ability to work independently and in a team environment
High level of integrity and a strong work ethic
Valid Driver's License with an acceptable Driver's Abstract
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