Parts Specialist
Fredericton, NB, Canada
Job Description
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Leisure Days RV Group is the 4th largest RV dealership group in North America, and largest RV Dealership group in Canada with over 36 dealerships in 5 provinces - British Columbia, Ontario, Nova Scotia, New Brunswick, and Quebec. Headquartered in Ottawa, the Leisure Days RV Group was started in 2003 when it opened RV Canada. Operating in five provinces the Leisure Days RV Group leverages its superior purchasing power and resources to provide customers with unparalleled access to sales, rentals, parts, and service. The Parts Specialist opening position is located at 2984 Woodstock Rd, Fredericton, NB with CRC RV & Bongard Lyle RV Sales a subsidiary company of Leisure Days RV Group. Overview The parts specialist plays a key role in understanding and providing proactive and valued parts solutions to ensure a superior customer experience as part of our service team. Duties and Responsibilities
Expected start date: 2023-03-20
- Assist maintain the in-store inventory based on the most common service needs of the customers.
- Order out-of-stock items through our wholesale suppliers as needed.
- Provide estimates on the cost of parts to customers before ordering them.
- Complete detailed purchase orders in order to reconcile the accounts with external suppliers once the parts are delivered.
- Locate parts using internal computer system.
- Issue purchase orders to external suppliers
- Assist with invoicing and payment processing, and parts credit as required.
- Manage parts inquires and correspondence effectively over the parts counter or/and through email and by phone in a timely and courteous manner.
- Establish rapport with customers by offering consistently high levels of customer services.
- Help to stock new accessories and maintain them in an organized way.
- High school diploma or GED certificate (preferred)
- Industry experience - understanding of various components and parts (preferred)
- Mechanical knowledge or repair experience (preferred)
- Ability to lift to 50 lbs.
- Basic computer skills
- Capable of meeting the physical demands of the parts/warehousing trade
- Excellent customer service skills, both over the phone and in person.
- Good reading and writing skills.
- Strong grammar and spelling.
- Competent keyboard skills.
- Good communication.
- An ability to work individually and as part of a team.
- The ability to concentrate for long periods of time.
- Attention to detail.
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- French not required
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
- Bonus pay
- Overtime pay
- Fredericton, NB: reliably commute or plan to relocate before starting work (required)
Expected start date: 2023-03-20
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Job Detail
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Job IdJD2132294
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationFredericton, NB, Canada
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EducationNot mentioned