AgCon Equipment Ltd is a leading distributor of agriculture, commercial turf and heavy-duty construction equipment.
We are looking for a full-time professional Parts Representative to run our Parts Department.
The Parts Person is responsible for a variety of duties, which includes providing price quotations, checking inventory for product availability, providing delivery dates to customers, and verifying prices. You will receive and process orders by phone, e-mail, fax or in person. The Parts Counter Person prepares and maintains sales orders, customer lists and purchase orders with receipts. The right candidate will have great attention to detail and have strong parts lookup skills via parts manuals and web based electronic catalogues.
Job Duties
Effectively handle Parts inquiries in person, by phone, or email in a timely, helpful, and effective manner
Selling parts to customers and building customer relationships by correctly identifying parts needed, taking orders, creating parts and freight invoices, and collecting payment
Conduct and/or support the daily functions of our parts operation, including sourcing, ordering, following- up on backorders, inventory counts, etc.
Find appropriate part numbers for customers using provided catalogues, parts diagrams and schematics
Provide parts for service technicians
Provide price quotes
Check inventory for product availability
Provide delivery dates to customers and verify prices
Prepares and maintains parts orders and purchase orders with receipts
Assist with shipping and receiving (as required)
Report discrepancies to supervisor
Create purchase requisitions
Maintain professional appearance
Job Requirements
Knowledge of construction, agricultural and utility equipment parts including mowers
Computer literacy. Knowledge of QuickBooks would be a strong asset
Strong oral and written communication skills
Strong organizational skills
Previous experience looking up Parts is required
Ability to perform under pressure
Ability to effectively engage customers and staff
Ability to answer the phone in a friendly and courteous manner
Willingness to assist other staff as is appropriate and as workloads dictate
Ability to work well with other Department, co-workers
Work environment requires some lifting (up to 50 lbs), pushing, pulling, bending, walking, and standing.
Job Types: Full-time, Permanent
Pay: From $21.00 per hour
Work Location: In person
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