Job Description

Why join the Falcon family?!

Extremely competitive salaries Amazing benefits packages Financial Health RRSP matching Flexibility Job Security Sustainable work Growth opportunities
If you're an experienced heavy-duty equipment parts advisor, parts representative, parts customer service person, or an automotive parts advisor with a minimum of 5 years' experience in a parts-related role we want you to join Falcon Equipment's

Nanaimo Branch

!

Job Duties & Responsibilities:

Provide

exceptional customer service

to both external and internal customers Work with Install Shop employees supplying correct parts/components for new builds Negotiate pricing and purchase product inventory Provide product inventory control as well as put away stock, data entry and cycle counting Purchasing & maintaining inventory on all lines with relation to the Parts Department Determine correct parts numbers and "pick" parts for orders received Arrange for delivery or shipment of parts as required Help maintain orderly parts stock Assist with regular parts inventories and the selection of parts for return under the parts obsolescence program Recommend layout improvements and assist in physical rearrangement of layout

Qualifications:

High school diploma or equivalent required with certification in Parts and Warehousing or equivalent an asset Minimum 5 years experience in a parts-related role, preferably in a heavy equipment environment with a strong knowledge of hydraulics Inventory management control, purchasing and any related experience would be a definite asset Ability to use both computer-based and manual parts catalogues Must possess a valid drivers' license Exceptional customer service and troubleshooting skills Must be able to work in a fast paced environment with minimal supervision Ability to work well under pressure and maintain a strong attention to detail Able to deal with people tactfully and professionally at all times Ability to analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions Strong work ethic and positive team attitude Must be proficient with both manual and computerized inventory control Weight handling of up to 60 lbs. required

About the Benefits:

Competitive wage rates 100% prescription coverage and paramedical coverage 100% basic dental coverage Long-term disability (LTD) Paid sick days Paid vacation available in the first year of employment RRSP/DPSP plan with matching contribution by the company Premiums if you hold a current occupational first aid ticket Opportunities for training and development Non-unionized environment Apprenticeship program reimbursed by the company
Falcon Equipment is an equal opportunity employer.

We thank all interested applicants; however, only those under consideration and legally entitled to work in Canada shall be contacted.
Job Types: Full-time, Permanent

Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Tuition reimbursement Vision care
Ability to commute/relocate:

Nanaimo, BC V9S 5X9: reliably commute or plan to relocate before starting work (required)
Experience:

heavy-duty parts: 5 years (preferred)
Work Location: In person