to join our team of front-line customer service professionals.
Purpose/Summary of Position:
Reporting to the Parts Manager, this position is responsible for ensuring that our customers receive timely, friendly and efficient delivery of parts. Utilizing an efficient route of delivery. Maintaining a professional attitude, conduct and appearance. Operating the delivery vehicle (car, van or pick up) in a safe and cautious fashion to maintain a clean driving record
Required Qualifications:
Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.
Energized by challenges; driven to improve efficiencies, learn and grow
Proactive self-starter with a desire for accountability
Passion for delivering a consistently exceptional customer experience
Operates with the highest level of integrity
Exceptional initiative, high energy and positive attitude
Process driven with impeccable organization and prioritization abilities
Exceptional problem solving and conflict resolution skills
Impeccable follow-through and commitment to building and cultivating relationships
Candidates must possess:
Valid driver's license
Minimum High School Diploma
Previous experience in a customer service Role
Excellent interpersonal and relationship building skills
Ability to meet the needs of a diverse client base
Excellent Organization and prioritization skills, attention to detail
Why We're Awesome:
Training & Development - We believe in and are committed to training our people for success
Commitment to an exceptional employee experience
Full benefit programs & competitive compensation plans
Collaborative work environment & group support
Qualified applicants are invited to apply with resume and cover letter.
Parkway Ford is an equal opportunity employer which values diversity in the workplace. If you require accommodation in order to participate in the hiring process, please contact us at (289) 799-3272 or hr@parkwayford.com to make your needs known in advance.
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