Job Description

Dyand Mechanical Systems and The Wood Energy Store are currently hiring for a full time position for a Parts Customer Service Representative. This is an excellent opportunity to get involved & grow in a team environment, where your efforts are recognized and is greatly appreciated. Join a company who values each customer, employee and where the company is committed to providing exceptional service through strong teamwork.

The Role:

- Assist walk in customers for parts

- Answer and return calls from customers inquiring about parts

- Updating and replenishing show floor literature

- Order needed literature for sales teams

- Assist Director of Sales as required

- Quotes as requested

- Coordinate required daily parts for service technicians

- Coverage of Reception breaks

Qualifications:

- Ability to multi task on various projects at the same time and manage the priorities

-

HVAC and/or Fireplace parts knowledge would be an asset

- Resourceful

- Professionalism with customer interactions

- Excellent verbal and written communication skills

- Competent computer skills with Excel experience

- Excellent Time management and organizational skills

- Attention to detail is key

- Self motivated

Dyand Mechanical and Wood & Energy Store is proud to offer:

- Competitive wages

- Medical and dental

- Growth opportunities

If you are looking for an opportunity with a stable, growing company, email your resume. Only those who are qualified will be contacted for an interview.

Job Type: Full-time

Pay: $20.00-$21.00 per hour

Expected hours: 40 per week

Additional pay:

Overtime pay
Benefits:

Casual dress Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off Store discount Vision care
Schedule:

8 hour shift Monday to Friday
Experience:

customer service: 2 years (preferred) Sales: 1 year (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person