Parts Counter Representative Job in Peterbilt Manitoba Ltd

Parts Counter Representative

Winnipeg, MB, CA, Canada

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Job Description

Since 1981, Peterbilt Manitoba Ltd. has been proud to sell and support the iconic Peterbilt truck brand. Peterbilt Manitoba Ltd. is a multiple award-winning, full-service dealership offering the complete Peterbilt line of new and used heavy-duty and medium-duty trucks, service, body shop, and parts. The dealerships' goal is to provide the Manitoba region with continued professional and reliable service and with a product that beats the continuation in quality, performance, durability, original rugged appeal and class.

Peterbilt Manitoba Ltd. is looking for a customer-oriented and knowledgeable Parts Counter Representative to join the Winnipeg Parts Department. Reporting directly to the Parts Manager, the Parts Counter Representative is responsible for assessing customer needs and taking customer orders while providing excellent customer service experience. This is a full time, permanent position located in Winnipeg, Manitoba.

The Role:

Provide an exceptional customer service experience to customers in person and over the phone Process parts requests and returns, quote prices, advise of product availability, create purchase orders, and collect payment Increase sales by upselling and cross-selling related products Provide Service Technicians with parts as required Maintain the retail sales floor, counter and displays to dealership standards Assist with inventory Other duties as assigned

Qualifications:

Weekend availability required Knowledge of heavy-duty parts considered an asset Superior interpersonal skills; able to communicate clearly and interpret customer needs Ability to lift 50lbs. consistently and safely Proficient in Microsoft Office and computer programs

What We Offer:

Company paid extended health, dental, and vision care Long-term disability insurance Life insurance Company matched pension plan Employee Assistance Program Growth opportunities Free on-site parking Referral bonus program
Peterbilt Manitoba Ltd. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business needs.

Please note that only those selected for an interview will be contacted.

Job Type: Full-time

Pay: From $20.00 per hour

Work Location: In person

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