Job Description

Parts Associate
Join the Peterbilt Atlantic Family!
At Peterbilt Atlantic, we're not just about building trucks -- we're about building lasting relationships, providing top-notch customer service, and pushing the limits of innovation. As an authorized Peterbilt dealership, we've earned a reputation for excellence, and we're looking for passionate, hardworking individuals to join our dynamic team!
65 Gloria McClusky Avenue| Day & Night Shift | Full-Time
Standard Working Hours:
Days |Mon - Fri | 7:30 am - 5:00pm|42.5 hours per week
OR
Nights|Mon - Fri | 3:00 pm - 12:00 am|42.5 hours per week
We're looking for a Parts Associate to join our fast-paced Parts team. The Parts Associate plays a crucial role in ensuring the efficient flow of inventory and exceptional customer service. This role involves assisting customers with parts selection and supporting the daily operations of the Parts Department. The ideal candidate is mechanically inclined, detail-oriented, and able to thrive in a fast-paced environment.
What You'll Do:

• Assist customers with selecting parts and accessories, providing recommendations based on their needs.
• Address walk ins, email and answer incoming phone calls and address customer inquiries.
• Provide exceptional customer service to both internal teams and external customers, addressing inquiries and resolving issues promptly.
• Assist customers in identifying and locating the parts they need, ensuring a positive customer experience.
• Leverage your mechanical knowledge to accurately identify and locate the correct parts for various vehicles and machinery, ensuring customers receive the right components.
• Handle customer inquiries and resolve any issues regarding parts, pricing, or availability in a professional manner.
• Process sales efficiently, ensuring customers receive their parts quickly and accurately.
• Manage inventory levels, including stocking shelves, organizing parts, and maintaining an orderly workspace.
• Operate forklifts, pallet jacks, and other equipment to safely move, load, and unload inventory, maintaining current forklift certification and participating in ongoing training.
• Perform regular inventory counts (including cycle counts) to ensure stock accuracy and minimize discrepancies.

What You Need:

• High school diploma or equivalent.
• Minimum of 3 years of experience in a Parts Associate position.
• Preference will be given to candidates with Truck & Trailer or Heavy Duty parts experience.

Additional Strengths:

• Mechanical aptitude.
• Attention to detail.
• Strong organizational skills.
• Ability to work independently as well as part of a team.
• Strong problem solving ability.

Perks of the Job:

• Competitive industry wages
• Comprehensive benefits plan through Blue Cross
• RRSP contributions with 5% employer matching (no maximum)
• State-of-the-art brand-new facility
• Discounts on products and services
• Discounts at TORQUE Motorsports (New Brunswick)
• Career advancement opportunities, we promote from within
• Continued education, manufacturer hands on and web-based training

Ready to accelerate your career? If you've got the drive, we've got the opportunity! Join a team that's committed to excellence and enjoy working with one of the most respected names in the trucking industry.
Peterbilt Atlantic is committed to employment equity, fostering diversity within our community and developing an inclusive workplace that reects the richness of the broader community that we serve. Peterbilt Atlantic welcomes all individuals who will help us achieve our goals, including women, visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression.
We thank all who apply; however, only those selected for an interview will be contacted.
If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide the applicable accommodation.