Job Category: Marketing & Sales
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Ford Motor Company of Canada, Limited is a national manufacturer and distributor of automobiles and automotive service parts headquartered in Oakville, Ontario and is an integral part of the international Ford Motor Company organization.
If you have the drive and want the excitement of a challenging internship, please submit your application no later than Sunday, November 16. A resume and transcript are required as part of your application.
Work Location: Oakville
Work Model: Hybrid, 4 days in office per week
Responsibilities:
New projects based on 2026 work streams in areas such as: parts discount programs, new channels for parts sales.
Complete a full content review of the Ford of Canada Parts and Service Marketing FMCDealer dealer website and work with the product category managers on rearranging / updating its content.
Assist the Accessories Manager on various initiatives, for example: Dealer Satisfaction Survey prep, communication, and report-out, and perform analysis on eCommerce performance to help identify opportunities.
Support the Customer Experience (CX) Team with planning and implementation of quarterly projects on Ford Guest Experience, Learn & Drive, Mobile Service, Pickup & Delivery, and Ford Rewards
Use the OneCX Guest Feedback Platform to identify trends and opportunities on customer satisfaction
Liaising and collaboration with internal stakeholders (Ford Protect, Quick Lane, Wholesale, Accessories, and Ford Parts Brand) to understand their needs to support overall department goals
Assist with the maintenance of our Dealer platforms (b2b, b2c, and eCommerce)
Administrative support including annual internal control requirements - MCRP (Modular Control Review Program)
Qualifications:
BASIC QUALIFICATIONS:
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