Job Description

Job Overview:

We are seeking a Parts and Service Assistant to join our team. The Parts and Service Assistant will assist both the parts and service departments with various tasks to ensure smooth operations.

Duties:

Will assist the Parts Manager and Service Writer Assist filling parts needs and ordering parts to maintain optimal inventory levels Monitoring the current parts inventory and maintaining inventory software Receiving parts, including placing them into inventory and properly labeling them Helping customers find and purchase the correct parts Interact with customers, listen to their questions and concerns and provide timely responses Assist with scheduling appointments, taking orders, monitoring service progress, and processing payments Assist in managing complaints, returns and resolving customer grievances Record customer details and transactions When required, will travel to pickup or return parts, and deliver parts to mechanics on remote jobs All other duties as indicated by the Shop Manager

Qualifications:

Valid drivers license Sales and customer service skills if working with the general public Strong written and verbal communication skills Mathematical skills to help manage the inventory, pricing and estimates Problem-solving skills to deal with parts inventory issues Previous mechanic or car sales experience (an asset) Ability to work in a fast-paced and sometimes loud environment Product knowledge to ensure they identify parts correctly and recommend the needed parts (an asset)

Wages will be determined based on experience. Benefits available after probation period.

Job Type: Full-time

Expected hours: 40 - 50 per week

Experience:

parts management: 1 year (preferred)
Work Location: In person