We are seeking a knowledgeable and customer-oriented Parts Advisor to join our team. The ideal candidate will have a strong background in automotive parts sales and a passion for delivering exceptional customer service. As a Parts Advisor, you will play a crucial role in assisting customers with their automotive needs, ensuring they receive the right parts and solutions for their vehicles.
Duties
Assist customers in identifying and selecting the appropriate automotive parts based on their needs.
Maintain an organized inventory of parts and accessories, ensuring accurate order fulfillment.
Utilize Point of Sale (POS) systems for processing transactions efficiently.
Provide excellent customer service by addressing inquiries and resolving issues promptly.
PBS System knowledge an asset
Collaborate with the service department to support automotive repair needs.
Communicate effectively with customers, demonstrating strong phone etiquette and interpersonal skills.
Engage in sales activities, utilizing negotiation skills to promote parts sales and services.
Maintain knowledge of current marketing promotions and product offerings to enhance sales opportunities.
Skills
Previous dealership experience is highly desirable.
Proficiency in retail sales techniques and customer service best practices.
Strong organizational skills to manage inventory and order fulfillment efficiently.
Proficient in Microsoft Excel
Valid class 5 driver's license with clean abstract
Knowledge of automotive repair processes to assist customers effectively.
Excellent communication skills, both verbal and written, to convey information clearly to customers and team members. Join us as a Parts Advisor where your expertise will contribute to our commitment to providing outstanding service in the automotive industry!
Job Type: Full-time
Pay: $16.75-$28.76 per hour
Expected hours: 40 per week
Benefits:
Dental care
Extended health care
Life insurance
Work Location: In person
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