Job Description

Job Overview

We are seeking a knowledgeable and customer-focused Parts Advisor to join our team. The ideal candidate will have a strong background in Farm & Recreational parts sales and exceptional communication skills. As a Parts Advisor, you will be responsible for assisting customers in identifying and obtaining the correct parts for their vehicles, ensuring a seamless experience from inquiry to fulfillment.

Duties

Provide excellent customer service by assisting customers with their parts inquiries and needs. Utilize dealership experience to recommend appropriate parts based on customer requirements. Process transactions accurately using POS systems and handle cash efficiently. Maintain organized inventory records and assist with order fulfillment. Communicate effectively with customers over the phone and in person, demonstrating strong phone etiquette. Collaborate with service technicians to ensure timely availability of parts for repairs. Utilize Microsoft Excel for inventory management and reporting purposes. Engage in retail sales activities, promoting products and services to enhance customer satisfaction. Demonstrate negotiation skills to assist customers in finding the best solutions for their needs. Support marketing initiatives by promoting new products or special offers.

Requirements

Previous dealership experience is preferred, particularly in Recreational repair or parts sales. Proficiency in using POS systems and handling cash transactions accurately. Strong customer service skills with a focus on building relationships and providing solutions. Bilingual or multilingual abilities are highly desirable to cater to a diverse clientele. Familiarity with CMMS (Computerized Maintenance Management Systems) is a plus. Excellent organizational skills to manage inventory effectively and maintain order accuracy. Strong communication skills, both verbal and written, with an emphasis on clarity and professionalism. Basic math skills for handling transactions and inventory calculations. Ability to work collaboratively within a team environment while also being self-motivated. Join our team as a Parts Advisor where you can leverage your skills in customer service, sales, and automotive knowledge to make a significant impact on our operations. We look forward to your application!
Job Types: Full-time, Part-time

Pay: $16.76-$28.76 per hour

Expected hours: 40 per week

Benefits:

Casual dress Dental care Extended health care On-site parking Store discount Vision care
Work Location: In person