Job Description

BUSINESS TITLE:

Parts Counter Person

JOB TYPE:

Full Time

Location:

Kitchener

Position Overview:

Are you interested in a career as a

Parts Counter Person

? Join our trailblazing team at our Kitchener location, where we don't just sell trailers; we redefine the industry. We prioritize providing quality products, fairness, and delivering an exceptional client experience. Transit Trailer is Ontario's & Quebec's premier multi-line dealer for North America's leading trailer manufacturers. Transit Trailer provides sales, parts, and service at locations across Ontario and in Quebec.

Duties & Essential Job Functions:

Inventory Management

: Maintain accurate records, monitor levels, order parts for point of sale, and complete cycle counts.

Supplier Relations

: Establish and maintain relationships.

Customer Service

: Assist customers with part identification and provide technical support.

Sales and Marketing

: Promote parts through displays, online platforms, and sales strategies.

Quality Control

: Inspect incoming parts, resolve quality issues, ensure customer satisfaction.
Qualities, Skills & Abilities:

Strong Organizational Skills

: Ability to effectively manage inventory, prioritize tasks, and maintain records.

Excellent Communication Skills

: Clear and effective communication with customers, suppliers, and team members is crucial for providing assistance, resolving issues, and maintaining relationships.

Technical Knowledge

: Understanding of trailer parts, accessories, and their applications is essential for assisting customers and ensuring the correct parts are ordered and stocked.

Problem-Solving Abilities

: Capability to identify issues with inventory, parts quality, or customer inquiries, and develop effective solutions in a timely manner.

Customer Focus

: Dedication to providing exceptional service to customers by understanding their needs, offering appropriate solutions, and ensuring satisfaction.

Leadership Skills

: Ability to lead and motivate a team, delegate tasks effectively, and provide guidance and support to department staff.

Sales and Marketing Acumen

: Understanding of sales techniques, product promotion, and marketing strategies to maximize parts sales and profitability.

Attention to Detail

: Thoroughness in inspecting parts for quality and accuracy, ensuring compliance with policies and procedures.

Analytical Skills

: Ability to analyze sales data, inventory trends, and customer feedback to make informed decisions and drive continuous improvement.

Time Management

: Efficiently managing time and resources to meet deadlines, handle multiple tasks simultaneously, and adapt to changing priorities.

Technical Proficiency

: Comfortable using computer software and systems for inventory management, sales tracking, and communication.

Work Experience

5+ years' experience with heavy-duty trailer Parts Counter or Parts Sales preferred but not required

What We Offer:

Competitive compensation reflecting your experience and expertise. Comprehensive benefits covering health, dental, vision, and life insurance.

Join us in revolutionizing the trailer industry! Apply today and be part of our legacy.

Job Type: Full-time

Additional pay:

Bonus pay
Benefits:

Dental care Extended health care Life insurance Paid time off Vision care
Schedule:

Monday to Friday
Work Location: In person

Job Type: Full-time

Pay: $34,554.52-$75,000.00 per year

Benefits:

Dental care Extended health care Life insurance
Work Location: In person