Job Description

About the Role
Join TD SYNNEX as a Partner Operations Manager, where you'll play a key role in supporting vendor programs and lifecycle management. You'll provide exceptional customer support for pricing and deal registrations, ensure quality standards for teams, and help connect customers to the right resources for a seamless experience.
What You'll Do
Serve as the primary contact for vendor programs and lifecycle management, supporting internal teams and external partners.
Manage complex deal registrations and assist with pricing inquiries.
Build expertise in vendor programs, including pricing structures, incentives, and promotions, and share insights with stakeholders.
Deliver accurate and timely quotes to sales teams, ensuring compliance with vendor guidelines.
Collaborate with sales teams to identify opportunities for growth and added value.
Apply pricing accurately and consistently in line with vendor agreements.
Support contract renewals and proactively manage timelines to enhance customer retention.
Develop and maintain strong relationships with vendors, acting as a trusted liaison to resolve issues and drive success.
What We're Looking For
1-2 years of experience in IT sales (preferred)
Post-secondary education in Business, IT, or a related field (preferred)
High school diploma or equivalent (required)
Experience with Cisco (preferred)
Strong data analysis skills with the ability to interpret and leverage data for decision-making.
Proficiency in technology and ability to learn quickly
Strong problem-solving skills
Effective written and verbal communication skills
Ability to adapt to change and work in a fast-paced environment
Comfortable managing multiple priorities under pressure
Flexibility to work shifts based on business needs
A propos du role
Joignez-vous a TD SYNNEX en tant que Gestionnaire des operations partenaires, ou vous jouerez un role cle dans le soutien des programmes fournisseurs et la gestion du cycle de vie. Vous offrirez un service client exceptionnel pour la tarification et l'enregistrement des transactions, veillerez au respect des normes de qualite pour les equipes et aiderez a connecter les clients aux bonnes ressources pour une experience fluide.
Ce que vous ferez
Servir de point de contact principal pour les programmes fournisseurs et la gestion du cycle de vie, en soutenant les equipes internes et les partenaires externes.
Gerer des enregistrements de transactions complexes et repondre aux demandes de tarification.
Developper une expertise des programmes fournisseurs, y compris les structures de prix, les incitatifs et les promotions, et partager ces connaissances avec les parties prenantes.
Fournir des soumissions precises et rapides aux equipes de vente, en assurant la conformite aux directives des fournisseurs.
Collaborer avec les equipes de vente pour identifier des occasions de croissance et de valeur ajoutee.
Appliquer la tarification avec precision et constance conformement aux ententes avec les fournisseurs.
Soutenir les renouvellements de contrats et gerer proactivement les echeanciers afin d'ameliorer la fidelisation des clients.
Developper et maintenir des relations solides avec les fournisseurs, en agissant comme un intermediaire de confiance pour resoudre les problemes et favoriser la reussite.
Ce que nous recherchons
1 a 2 ans d'experience en vente TI (atout)
Etudes postsecondaires en administration, TI ou domaine connexe (atout)
Diplome d'etudes secondaires ou equivalent (obligatoire)
Experience avec Cisco (atout)
Solides competences en analyse de donnees, avec la capacite d'interpreter et d'utiliser les donnees pour la prise de decision.
Maitrise des technologies et capacite d'apprentissage rapide
Excellentes aptitudes en resolution de problemes
Habiletes de communication ecrite et verbale efficaces
Capacite a s'adapter au changement et a travailler dans un environnement dynamique
A l'aise pour gerer plusieurs priorites sous pression
Flexibilite pour travailler selon des horaires variables en fonction des besoins de l'entreprise
Key Skills
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.
At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

Skills Required