Job Description

Who Are We?

Taiv is a fast-growing tech startup located in Winnipeg, Canada. Taiv uses AI to make business TV more fun, engaging, profitable, and easier to manage, starting with bars and restaurants. We've built proprietary tech that uses computer vision to watch live TV and improve the content with contextually-aware commercials, content, and games. Our tech also automates the manual AV tasks that venues have to do every day, to make bar management easier, standardized, and more profitable. We're venture-capital backed and graduated from Y Combinator, the world's top tech accelerator, in winter 2020. Program alumni include Airbnb, Instacart, DoorDash, etc. (www.ycombinator.com/topcompanies).

We are looking for an Partner Onboarding Specialist to join our Partnerships Team!

What we're looking for:

We're looking for an individual who is comfortable with project management and has experience with high-level coordination. We need someone who is comfortable maintaining a schedule at a high level while also staying organized. The Partner Onboarding Specialist will ideally be comfortable making phone calls and being in a customer-facing role, while managing schedules and partner install lifecycles. This is an exciting opportunity to join the Taiv at our early stages. We are growing quickly and there are tons of opportunities to advance within Taiv. Help us scale our partner footprint nationally - the opportunities are endless!

Who are You?

You come from a project management or dispatch background You're super organized, you manage your calendar like a pro, and you enjoy tracking things in spreadsheets You're someone who takes pride in setting high standards, measuring progress, and consistently striving for exceptional outcomes You're solution-oriented and can juggle multiple moving parts at once You are a people person who is comfortable on the phone, leading video calls, and working with corporate groups You're a team player with a strong work ethic

Your Qualifications:

2+ years in project management and coordination Experience with shipping or dispatch is ideal, but not required Experience working with schedules and timelines Knowledge or experience with Salesforce is preferred Strong communication and customer service skills Microsoft Excel or Google Sheets experience is preferred A diploma or degree in Business Administration or a related field would be an asset

What You'll be Doing:

Onboarding Calls: Running onboarding calls with restaurant partners, booking install dates, handling reschedules, and making sure monthly targets are being achieved Tracking Self-Installs: Staying on top of shipments, tracking packages, and maintaining regular communication to make sure self-installs are completed properly Managing Rollouts: Coordinating timelines and touchpoints for corporate groups General Support & Problem-Solving: Supporting the team, troubleshooting, and maintaining a keen eye for detail

Perks:

Employee stock options 100% employer-covered Health Benefits Flex-time & unlimited paid vacation Gym membership Catered lunches 3x per week Dog-friendly office Hybrid work model
Schedule: Monday to Friday
Ability to commute/relocate: Winnipeg, MB: can reliably commute or plan to relocate before starting work (required)

Diversity and Inclusion at Taiv:

We are committed to a culture of diversity and inclusion at Taiv. We pledge to never discriminate against any employee or job applicant because of race, colour, religion, national origin, sex, sexual orientation, physical or mental disability, or age.

Job Type: Full-time

Pay: $55,000.00-$58,000.00 per year

Ability to commute/relocate:

Winnipeg, MB R3B 2B9: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have two (2) years of project management experience? If so, tell us about your experience.
Work Location: In person