Job Description

Team up with the industry's best and provide great guest experiences at Shorelines Casino Peterborough!

Under the direct supervision of the Manager or Supervisor of the

Operations Department

, this

Part-time Slot Attendant

position is responsible for providing excellent customer service, while overseeing the slot machines in a specified area of the casino, helping customers with jackpot payouts, and handling problems regarding the machines.

Duties and Responsibilities Include:

Adhering to all GCGC, AGCO and HR policies as they relate to functions of the position Maintain a high level of knowledge of slot machines Provide professional and courteous customer service Verify and process jackpots, short pays, cancelled credits and hand-pay Comply with policies and procedures for all notable and significant cash / cash equivalent transactions Maintain a clean, tidy, and pleasant environment for the customer Performing hopper fills Every team member must comply with all requirements of the Corporate Ethics & Conduct Manual and with all other corporate policies communicated to the employee through the Human Resources Policy Manual and its periodic updates. Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible. Any other duties as assigned or directed.

Successful candidates will demonstrate the following qualifications:

Secondary school diploma Customer service skills Strong mathematical skills Strong verbal and written communication skills Second language an asset Ability to be adaptable and flexible with work schedule Smart serve certification

Since the fun never stops at Shorelines, candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays, and overnights, based on business needs.