Job Description

MB Country Living is expanding to WATERDOWN! Join Our Team - Where we feed the things you love Are you a dedicated, customer-focused, team-oriented individual? Are you always on the move from the moment you clock in for the day until you head home for the night? If your answer was \xe2\x80\x9cyes\xe2\x80\x9d, then you belong with us! MB Country Living is looking for a Part Time Associate for our newest location in Waterdown location. You will be responsible for the ongoing execution of all daily functions of the store and warehouse. The successful candidate takes pride in the quality of their work, approaches tasking with urgent, yet positive, energy and shares our commitment to excellence in customer service and personal accountability. Responsibilities Include but are not limited to: Customer Service -Provide best in class customer service \xe2\x80\x93 hosting each guest throughout the building, over the phone, or via e-mail as required. You will build rapport with your customers, learning their names as well as those of their family & pets and consistently exceeding their expectations -Able to listen actively and communicate in a straightforward manner with customers and teammates -Execute on the daily cleaning, dusting, and more as directed by the Store Manager: cleaning and tidying is a task that happens in down time throughout the day, every day Job Knowledge -Enjoys physical work \xe2\x80\x93 able to lift and carry 25kg without restriction continuously throughout the workday -Able to think critically, problem solve, and look for tasks that need to be completed -Executes reductions, price changes, standard equipment maintenance & checks, expiry audits and all other MB routines and processes as directed -Strong communication skills required \xe2\x80\x93 able to receive and follow instruction and communicate new information or concerns to teammates or the Management team -Actively work with product - maximize selling opportunities through stock rotation & replenishment, assembling and building displays (including price labelling) as per MB guidelines at the direction of the Store Manager -Operate POS to process all required transactions & issue receipts courteously and efficiently, concluding with a carry out of merchandise or a load up at the dock as per MB customer service standard \xe2\x80\x9cWe Load it For You\xe2\x80\x9d -Be aware of and in compliance with all relevant MB Country Living established standards, policies and procedures: including arriving to work on time, dressed in uniform and ready to step onto the sales floor at the scheduled start time Why Join Our Team? -We love animals \xe2\x80\x93 spend your days helping improve the quality of life for pets & wild birds! -Casual dress code \xe2\x80\x93 jeans and steel toe boots or shoes are all you need, we provide the rest. -Be part of a growing organization \xe2\x80\x93 our company culture combines progressive-mindedness with a simple lifestyle; we have a balanced approach to dynamic growth. -Build a connection with the community \xe2\x80\x93 it\xe2\x80\x99s easy to make friends when everyone is so friendly! MB Country Living is a thriving, family-owned retail organization, serving communities across Southern Ontario for the past 50+ years by providing a variety of products for agriculture, pets, hobby farms, and outdoor living to suit any budget. Our service sets us apart; our staff are friendly and knowledgeable, always willing to go the extra mile and building relationships to ensure each guest feels as comfortable visiting us as they would be in the home of an old friend. Our customers appreciate local food production, animal care, the outdoors, and their communities - and we take great pride in our role supporting them. We thank all applicants for their interest, however only those candidates selected for an interview will be contacted. MB Country Living will provide any reasonable accommodation required throughout the recruitment and selection process to ensure fair and equitable access. Job Types: Part-time, Permanent
Part-time hours: 0-35 per week Salary: From $15.50 per hour Benefits:

• On-site parking
• Store discount

Day range:

• Monday to Friday
• Weekend availability

Flexible Language Requirement:

• French not required

COVID-19 considerations:
-Thorough sanitizing routines in place
-Passive COVID screening for staff and customers completed
-Masks optional
-Curbside pickup available
-Physical distancing is enforced Application question(s):

• Are you comfortable with lifting and moving 25kg by hand throughout the work day?
• What do you enjoy most about providing customer service?

Work Location: One location