Job Description

As we continue to expand into the retail world, we are looking for a passionate, energetic and driven individual who will fundamentally connect the product to the customer. Retail sales associates are responsible for providing an exceptional shopping experience for every customer and assisting the Store Managers with daily operations and objectives. You will work closely with the management team to process and prepare product for the floor, create and uphold a dedicated clientele list and reach certain customer service goals and sales targets.



Position Summary: This position is an in-house sales associate whose primary responsibilities will include handling incoming inquiries, pro-active selling, customer service inquiries.



Duties, Responsibilities & Tasks:


Follow standard operating procedures and complete all tasks assigned by Managers

Maintain store standards/cleanliness

Replenish and continuously merchandise up to standards

Acknowledge all customers and be present, attentive and helpful

Offer assistance, product knowledge/suggestions and positive opinions to maximize sales

Processing customer transactions (knowledge of cash handling and sale transactions using Shopify POS)

Receiving and processing product efficiently and accurately

Comply with all company and store policies and procedures

Contributes to creating a positive environment for all employees and customers


Skills and Specifications:


Must possess excellent written/verbal communication skills and organizational skills

Energetic and passionate about high quality fashion

Demonstrates excellent interpersonal skills in interacting with customers and meeting their needs

Building and maintaining relationships with customers

Strong selling skills as well as strong technical knowledge

Success working in a team environment and ability to take initiative

Interact with customers and assisting them in locating products, demonstrating product features and benefits where applicable and by offering product suggestions and alternatives

Strategize with store manager to meet sales targets


Required Qualifications:


Must have a minimum of two years in a luxury retail/sales environment


SMYTHE is and equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to reach out.



Only applicants selected for an interview will be contacted.