Job Description

Overview

We are looking for a professional, organized, and friendly bilingual (French/English) part-time receptionist to join our team and help ensure the smooth running of our clinic.

Key Responsibilities:

Support the smooth daily functioning of the midwifery clinic, including monitoring client wait times and communicating with midwives as needed Schedule, cancel, and reschedule client appointments efficiently Professionally handle incoming calls and visitors, providing support and accurate information regarding midwifery and office matters Retrieve messages from voicemail and email; direct urgent concerns to midwives promptly Record birth information and communicate lab/ultrasound results to midwives according to established protocols Record and respond appropriately to intake calls from prospective clients Provide information about midwifery services and intake procedures Assist with booking initial appointments for accepted clients Manage daily faxes and emails; organize and file mail, lab results, and hospital documents Manage loaning and returning of library books for clients, maintaining accurate records Coordinate lab specimen hand-off during clinic days Restock supplies in clinical rooms as needed

Qualifications:

Fluency in both French and English (spoken and written) is required Strong organizational and communication skills Professional, compassionate, and client-focused demeanor Ability to multitask and work independently Familiarity with medical office procedures or experience in healthcare administration is an asset An understanding of pregnancy, birth, postpartum, and midwifery care in Ontario is a strong asset

Schedule:

Monday, Tuesday and Wednesday, with the possibility of additional hours when needed to cover the office administrator and the possibility of increasing hours in the future

Pay:

Starting at $18.00 per hour with the possibility of increase based on qualifications and experience Probationary period of 3 months
Job Type: Part-time

Pay: From $18.00 per hour

Language:

French (required) English (required)
Work Location: In person