Job Description

Job Summary

This is a part time mixed role receptionist and cleaner.

We are seeking Saturday coverage from 8am-2pm (with plans to expand to 4pm). There may be opportunities for sick coverage and cross coverage. To be clear, this is a part-time role with a guaranteed 6 hours of work on Saturdays with near-term plans to increase this to 8 hours. The likely division of work tasks would be 4-6 hours of reception and light cleaning/tidying and 2 hours of deeper cleaning.

The ideal candidate will possess strong communication skills, a professional demeanour, and the ability to manage multiple tasks efficiently.

Responsibilities

Reception:

Greet patients and clients warmly, ensuring a welcoming atmosphere at the front desk. Manage incoming phone calls, directing calls appropriately, and taking messages as needed. Schedule and confirm patient appointments, ensuring optimal use of provider availability. Maintain accurate and updated patient records within the EMR. Assist with administrative tasks including filing, data entry, and managing correspondence. Handle patient inquiries regarding services, insurance, and billing procedures in a professional manner. Ensure the front desk area is organized and presentable at all times. Collaborate with clinical staff to ensure smooth patient flow and effective communication within the office. Work directly with the Clinic Manager to ensure rooms are stocked, inventory is maintained, and supplies are ordered.
Cleaner:

Ensure clinic rooms and common spaces, bathrooms, and gym space is cleaned according to Clinic Manager direction.

Requirements

Previous experience in a medical office setting is a plus. Comfort using phone systems and office equipment. Administrative skills with attention to detail and accuracy in record keeping. Experience with Jane and Accuro EMRs is a plus. Bilingualism (French/English) is a plus. Excellent interpersonal skills with the ability to communicate effectively with patients and team members. Ability to multitask while maintaining professionalism. Additional certification in office administration is a plus. Comfort with cleaning, including bathrooms, clinic rooms, and common spaces. We look forward to welcoming a motivated individual who is eager to contribute to our team!
Job Type: Part-time

Pay: $20.00-$21.50 per hour

Benefits:

On-site parking
Language:

English (required)
Location:

North Bay, ON P1B 2T6 (required)
Work Location: In person