As a Hotel Assistant, you will be the face of our facility to our guests. You will be responsible for the entire experience from beginning to end in our facilities.
What you will do:
Greet guests and provide interactive service to the guests through phone and in-person interactions (Check in / Check out / Provide info)
Handle Laundry and room clean.
Handle payment (Cash and credit card)
Other duties as assigned
Basic Requirement
Punctual, Politeness, Efficient, willing to learn
Basic computer skills (know microsoft excel & word)
French and English
Legally work in Canada
Priority to those canadiate have experience in customer service.
Experience:
Minimum experience in a reception area or other customer service position preferrable in Hotel / Travel industries. (1-2 Years)
Customer service: 1 year (Preferred)
Location: Downtown Montreal (Beside metro Berri Quam)
Assistant d'hotel (Temps partiel / Sur appel)
Du lundi au samedi (horaire flexible, matin et soir)
En tant qu'assistant d'hotel, vous serez le visage de notre etablissement aupres de nos clients. Vous serez responsable de l'experience client, du debut a la fin.
Vos taches :
Accueillir les clients et leur offrir un service interactif par telephone et en personne (enregistrement, depart, information).
Gerer la buanderie et le nettoyage des chambres.
Gerer les paiements (especes et carte de credit).
Autres taches sur demande.
Exigences de base :
Ponctuel, poli, efficace et desireux d'apprendre.
Maitrise de l'informatique (connaissances de base de Microsoft Excel et Word).
Francais et anglais.
Possibilite de travailler legalement au Canada.
Priorite aux candidats ayant de l'experience en service a la clientele.
Experience : Experience minimale a la reception ou dans un autre poste de service a la clientele, de preference dans l'hotellerie et le tourisme. (1 a 2 ans).
Service a la clientele : 1 an (souhaitable).
Lieu : Centre-ville de Montreal (a proximite du metro Quai Berri).
Job Type: Part-time
Pay: From $16.10 per hour
Application question(s):
Please let me know your availabiltiy (eg. Mon 9-7, Wed 5-9, Sat 10-8...etc)
Your status in Canada? (PR, Working visa, study visa....)
Any experience in customer service or other related?
Work Location: In person
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