Job Description

North East Native Advancing Society (NENAS) is a non-profit organization with over 30 years of experience in developing and delivering impactful economic and social development programs throughout Northeastern BC. We are committed to offering holistic, wraparound services designed to meet the unique needs of both our First Nations and Urban communities.

At NENAS, we believe that our people and culture are our strongest assets. We strive to empower and support our communities, clients, and employers by fostering sustainable growth and providing meaningful opportunities. Our dedicated team works closely with individuals and our First Nations communities to create positive change and strengthen our region.

We are currently seeking an energetic and motivated individual to join our team as the Employment Assistance Services (EAS) Coordinator. This role is integral to supporting the ongoing success and well-being of our clients and communities. If you are passionate about helping others and making a difference, we encourage you to apply.

Job Responsibilities:

• Office Oversight and Administration : Efficiently manage day-to-day operations of the Fort Nelson office to ensure a smooth workflow and high-quality service delivery to clients.
• Employment and Education Assistance : Provide personalized, solution-oriented support for clients seeking employment or further education, guiding them toward appropriate opportunities and resources.
• Case File Management : Oversee case file administration, ensuring accurate intake assessments, evaluations, and continuous monitoring of client progress in the Accountability and Resource Management System (ARMS).
• Client Meetings : Conduct meetings with clients to gather detailed information on their employment history, educational background, and career aspirations, ensuring a comprehensive understanding of their goals.
• Needs Assessment : Identify and assess clients' barriers to employment, and develop tailored strategies to help clients overcome obstacles, such as preparing for job searches, writing resumes, and excelling in interviews.
• Resource Compilation and Maintenance : Compile and regularly update a collection of career, labour market, and employment readiness resources to support clients in accessing job openings, understanding entry/skill requirements, and gaining relevant occupational information.
• Referral and Networking : Facilitate client referrals to additional services or support in the local community, ensuring that clients receive comprehensive assistance for their needs.
• Community Engagement : Actively participate in job fairs and employment-related events in Fort St. John, Dawson Creek, Fort Nelson, and local First Nation communities to connect clients with potential employers and career opportunities.

Qualifications and Requirements

• Education : Minimum Grade 12 education. A post-secondary degree or qualification in career counseling, career education (CCDP), or a related field is preferred, with at least two (2) years of experience in employment counseling and/or case file management. A combination of relevant education and experience will be considered.
• Technical Skills : Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Travel : Some travel may be required to our offices in Dawson Creek, Fort Nelson, and local First Nation communities.
• Customer Service : Demonstrated ability to deliver exceptional customer service with a client-centered approach.
• Communication Skills : Strong written and verbal communication skills, with the ability to engage effectively with clients and stakeholders.
• Goal-Oriented : A commitment to achieving goals and objectives in a timely and efficient manner.
• Critical Thinking and Discretion : Strong critical thinking, judgment, and decision-making skills. Ability to maintain strict confidentiality, along with excellent organizational, time management, and problem-solving skills.
• Professional Standards : Adherence to professional standards and best practices in career counseling and client management.
• Background Check : A clean Criminal Record Check, including a Vulnerable Sector Check, will be required upon hiring.

Knowledge and understanding of First Nations culture is an asset. Individuals of Aboriginal ancestry are encouraged to apply.

If you meet the qualifications and are interested in this opportunity, please submit your resume for consideration. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Part-time

Benefits:

• On-site parking

Work Location: In person