Job Description

Overview

We are seeking a dedicated and organized Dental Receptionist to join our high energy team. The candidate must be detail oriented with excellent communication skills. In this role, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation of the dental office. Your responsibilities will include managing appointments, handling patient inquiries, and maintaining accurate records. The ideal candidate will possess strong administrative skills and familiarity with dental office procedures. Available hours are on Thursday, Friday and alternating Saturdays.

A

minimum of 3-5 years experience as a dental receptionist is required. Applicants who do not have the expected requirements will not be considered at this time.

Responsibilities

Greet patients warmly and manage front desk operations efficiently. Schedule and confirm appointments using Paradigm dental software. Handle patient check-ins and check-outs, ensuring all necessary documentation is completed. Maintain electronic dental records accurately and securely. Answer phone calls and respond to patient inquiries regarding services, insurance, and billing. Collaborate with dental staff to ensure seamless patient care and communication. Process payments and manage billing inquiries in a professional manner. Manage recare, cancellation and no-show lists. Open and close the dental office according to office protocol. Perform other tasks assigned by office manager or Doctor.

Skills

A minimum of 3 years of proven experience as a Dental Receptionist. Proficiency in Paradigm or other dental practice management software. Knowledge of ODA fee guide and codes and familiarity with terminology related to dentistry. Strong organizational skills with attention to detail in managing patient records. Excellent communication skills, both verbal and written, for effective interaction with patients and staff. Ability to work within a team environment. Ability to self-organize, time manage and multitask in a fast-paced environment while maintaining professionalism. A friendly demeanor with a commitment to providing outstanding patient service.
Join our team as a Dental Receptionist where you can make a difference in the lives of our patients while contributing to a positive work environment!

Job Type: Part-time

Pay: $25.00-$29.00 per hour

Additional pay:

Bonus pay
Benefits:

Dental care On-site parking
Schedule:

Monday to Friday Weekends as needed
Ability to commute/relocate:

Brampton, ON L6R 1T4: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have sound knowledge of Paradigm?
Experience:

Dental Receptionist: 3 years (required)
Work Location: In person