Part Time Call Centre Operator

Edmonton, AB, Canada

Job Description


Job Skills / Requirements
Duties & Responsibilities:

  • Receive and record all incoming telephone calls from employees, managers, clients or the public
  • Respond to callers and action requests as necessary using the procedures specific to the Parking Operations Centre.
  • Assist patrons and employees by phone with access and egress from the hospital parking facilities.
  • Provide any required information or directions to callers.
  • Generate "Do Not Ticket" orders and prepare Honor Notices in lieu of payment for parking services
  • Build and maintain a strong working knowledge of AHS hospital parking facilities across the province.
  • Communicate any maintenance concerns with payment machines, access gates, or other equipment to maintenance staff on site
  • Communicate any parking related enforcement concerns to site-based enforcement officers and mobile patrols as necessary
  • May be required to perform other duties as assigned
Requirements:
  • Strong written and verbal communication skills
  • Strong administrative and computer skills
  • Ability to problem solve, prioritize work, and multitask
  • Ability to coordinate and function in high-energy and dynamic environment
  • Capable of performing duties under minimal supervision
  • Ability to work as part of a team
  • A High School Diploma or equivalent
  • Security and dispatching experience an asset but not necessary
This position is for Overnights and does not require a security licenses.
Education Requirements (Any) High School Diploma/GED Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation Screening Requirements: Criminal Background Check

eQuest

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD2179376
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Edmonton, AB, Canada
  • Education
    Not mentioned