Part Time Call Centre Operator
Edmonton, AB, Canada
Job Description
Job Skills / Requirements
Duties & Responsibilities:
- Receive and record all incoming telephone calls from employees, managers, clients or the public
- Respond to callers and action requests as necessary using the procedures specific to the Parking Operations Centre.
- Assist patrons and employees by phone with access and egress from the hospital parking facilities.
- Provide any required information or directions to callers.
- Generate "Do Not Ticket" orders and prepare Honor Notices in lieu of payment for parking services
- Build and maintain a strong working knowledge of AHS hospital parking facilities across the province.
- Communicate any maintenance concerns with payment machines, access gates, or other equipment to maintenance staff on site
- Communicate any parking related enforcement concerns to site-based enforcement officers and mobile patrols as necessary
- May be required to perform other duties as assigned
- Strong written and verbal communication skills
- Strong administrative and computer skills
- Ability to problem solve, prioritize work, and multitask
- Ability to coordinate and function in high-energy and dynamic environment
- Capable of performing duties under minimal supervision
- Ability to work as part of a team
- A High School Diploma or equivalent
- Security and dispatching experience an asset but not necessary
Education Requirements (Any) High School Diploma/GED Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation Screening Requirements: Criminal Background Check
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Job Detail
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Job IdJD2179376
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEdmonton, AB, Canada
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EducationNot mentioned