Job Description

Part Time Banquet Supervisor
Under the direction of the Banquet Manager & Assistant Banquet Manager, the Supervisor is required to supervise, co-ordinate and organize the daily routines of all Banquet Colleagues ensuring guest satisfaction.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing: * Overseeing all Banquet operations during a shift including Food & Beverage serviceOrientation, training and performance management of Banquet Colleagues

• Liasing with clients, ensuring all function contract details are met
• Coordinating off-site functions
• Ensure guidelines of "Responsible Beverage Service" are followed
• Preparation and completion of daily Banquet Event Billing
• Conduct pre-function meetings with Colleagues for all Food & Beverage functions to brief on menu and service procedures
• Knowledge of all menus and prices including any extra charges
• Monitor and ensure Food & Beverage quality
• Ensure cashiering and check control procedures are followed
• Organize and ensure that all colleagues receive appropriate rest and meal breaks
• Establish maintenance, repair and cleaning schedules for all Banquet equipment and facilities
• Cash, Credit and deposit procedures and transactions are accurate ensuring guest satisfaction
• Thorough knowledge of hotel facilities, services, events and hours of operation

Your experience and skills include:

• Minimum 3 years of Supervisory experience
• Post Secondary education in Hospitality and Tourism
• Knowledge of basic Accounting Principles
• Familiar with various styles of service including French, Military and Family
• Thorough knowledge of Wine, Liquor and Beer
• Clear understanding of Inventory Control
• Proven Leadership abilities in the Hospitality Industry
• Previous experience in a Unionized environment an asset

Your team and working environment:

• Centrally located in downtown Calgary, Fairmont Palliser is the city's premier, landmark hotel. With 407 elegantly appointed guest rooms, The Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience.
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
• Fairmont Palliser is committed to an employment equity program that includes special measures to achieve diversity among staff.
• In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Vaccination Policy.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS