Job Description

Banquet & Conference Sales Coordinator

Salary based on experience.

open to reasonable negotiation for the right candidate.

REPORTS TO:

General Manager

POSITION SUMMARY:

To oversee banquet room bookings, reservations and customer relations to ensure maximum revenue, promotional coverage and marketing opportunities are achieved.

The Banquet Coordinator should work closely with revenue management and marketing functions, to develop strategies to maximize bookings and grow market share.

Banquet and Conference Sales Coordinator DUTIES AND RESPONSIBILITIES:

Coordinate, book and see through all banquet sales Maintain and promote a team work environment with effective and clear communication amongst co-workers. Ensure best client service is being made available through communication amongst the team, cross training within the department and appropriate office coverage. Works with General Manager to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment Set example through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers needs and observance of sales office standard. Ensure hotel meets or exceeds budgeted goals. Follow and track company cross-sell procedures. Utilize company profile database to determine geographic areas for travel agent calls while maintaining top and existing travel agent accounts. Organize travel agent month and travel agent appreciation rates for slow months. Assists with the development and implementation of promotions, both internal and external. Creating a focus on attracting new business (Leisure's, Corporates, Sport Teams, Banquet Booking ..) Attending and contributing to the monthly sales strategy meeting Updating and owning the sales strategy & sales plan with the General Manager. Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Leads on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives. Recommends monthly banquet booking target goals for sales. Participates in sales calls with to acquire new business and/or close on business. Maintain and expand corporate incentive program via direct mail, personal visits etc. Follow and promote hotel standards with guests, co-workers. Evaluates and drives the hotel's participation in the various sales channels, Market Sales, Event Booking Centers, electronic lead channels, etc. Monitors all day to day activities of direct reports. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

EXPERIENCE:

1-2 years' experience in the sales and marketing or related professional area an asset.

Job Types: Part-time, Permanent

Pay: $20.00-$23.00 per hour

Work Location: In person