Job Description

Oak View Group:
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview:
The Parking Ambassador is generally responsible for the successful TD Coliseum guest parking experience, including processing cashless transactions, and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through Hamilton roadways and parking lots associated with event guests at TD Coliseum.
This role will pay an hourly rate of $19.00 CAD.
Benefits for Part-Time roles: Pension matching
This position will remain open until December 31, 2025. Responsibilities:

• Match guest parking pass and provide real-time guidance to parking location
• Process cashless guest payments.
• Direct vehicles on roadways and through parking lots and to parking stalls.
• Conduct routine vehicle inventory counts before and during events.
• Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
• May perform other duties to ensure productive parking operations including moving equipment including traffic cones, barrels, delineators, movable signage and barricades to ensure efficient operations.
• Follow and comply with safety regulations and standards.
• Provide basic parking lot upkeep, including sweeping and light litter removal.
• Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.

Qualifications:

• High school education or equivalent.
• Basic arithmetic skills.
• Must have one (1) year previous experience.
• Core customer communication skills.
• Ability to work effectively as a team player.
• Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings and late nights and outdoors in all weather conditions.
• Experience working in the customer service industry is a plus.

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Skills Required