Job Description

Pari-Mutuel Supervisor Position

Truro Raceway Ltd. is seeking to fill the position of Pari-Mutuel Supervisor. As a vital part of our Racing Experience team, the successful candidate will sell Pari-Mutuel tickets for horse racing at both live harness racing events and as a part of our simulcast operations. Training with regards to Pari-Mutuel wagering and horse racing will be provided, however, previous knowledge will be considered an asset. The Supervisor must be able to work well in fast-paced environments, maintaining accuracy as a top priority. Candidates should have demonstrated skills and experience in customer service, managing cashflow, and supervising team members. They should be able to work reliably on their own and take initiative in problem solving when needed.

The part-time position will be approximately 30-35 hours per week. The shifts are primarily evenings and weekends, based around the racing calendar. The duties and responsibilities of the Supervisor can be broken down into two main sections: Live Events & Simulcast.

Live Events
Open the Pari-Mutuel office and set up ticket selling stations.

Coordinate with other departments to ensure a smooth race-day operation.

Work with the Manager to provide excellent customer service and enhance the experience of on-site fans.

Train and supervise staff on the cash-handling processes and procedures.

Sell Pari-Mutuel tickets in a fast-paced and time sensitive environment.

Provide information on Pari-Mutuel wagering and harness racing to new customers.

Simulcast
Open the Pari-Mutuel office and set up simulcast channels.

Work with the Truro Raceway Race Office to produce the monthly Simulcast Schedule.

Coordinate with service providers to make sure all simulcast requirements are in place and operational.

Provide supervisory support to our remote location in Bedford, NS.

Ensure customers are being provided with accurate and up-to-date information on available races.

Sell Pari-Mutuel tickets in a fast-paced and time sensitive environment.

Provide information on Pari-Mutuel wagering and harness racing to new customers.

In addition to the above tasks, the Pari-Mutuel Supervisor will also have the opportunity to promote the sport of harness racing through their engagement with customers and the community. Truro Raceway Ltd. is looking for a candidate who is constructive, has a growth-mindset, and a genuine interest in working as a part of our team.

Please submit a resume and cover letter to be considered for the position. Only candidates selected for an interview will be contacted.

Job Types: Part-time, Permanent

Pay: $18.00 per hour

Benefits:

Casual dress On-site parking
Work Location: In person