Job Description

Job Posting

Parent Appointment Support Worker /Admin Support

12 Months Full-Time Contract

Barbra Schlifer Commemorative Clinic offers trauma-informed legal services and representation, counselling and multilingual interpretation, and drives system transformation to support women and gender-diverse people who have experienced violence. Rooted in the foundations of intersectionality, innovation, and a client-centred approach, we foster the skills and resilience of the people we serve and amplify their voices to create individual and collective change.

We are seeking a compassionate and dedicated individual to join our team in a full-time 35 hours per week Parent Appointment Support Worker / Admin Support. In this role, you will play a crucial part in creating a safe and nurturing environment for children while their parents attend appointments and support groups on-site at the Clinic, and as well provide administrative assistance to support the Clinic's Operations team.

If you are a caring individual with a passion for supporting children through various experiences, we encourage you to apply for this position. Join our team and contribute to creating a positive and enriching environment for children during on-site support groups and appointments, as well providing administrative support.

DUTIES AND RESPONSIBILITIES

All duties and responsibilities will be carried out in accordance with Barbra Schlifer Clinic's Mandate, Mission and Values Statements.

PARENTAL SUPPORT

Provide compassionate care and activities for children during on-site Clinic appointments and support groups Plan and implement age-appropriate activities that support the emotional well-being and development of children Foster a positive and supportive environment, considering the unique needs of children in varied circumstances Ensure the safety, comfort, and positive experience of children under your care Collaborate with parents and session leaders to address any needs or concerns related to the children

ADMINISTRATIVE SUPPORT

Research best products and prices and order equipment and supplies Maintain up to date inventory of IT and office equipment Process requests for IT and office equipment Maintain up to date budgetary information in conjunction with the Director Maintain records of all purchases pertaining to Operations Provide administrative support to Operations

OTHER

Provide support as needed in preparation and set up for group sessions Attend team and all-staff meetings and trainings as required Compliance with all Clinic policies and procedures Perform any additional tasks as assigned

KEY RELATIONSHIPS

The Parent Appointment Support Worker will report to and be supervised by the Director of Interpreter Services & Operations or her designate This role supports and works collaboratively with all client-facing departments on an on-going basis

MINIMUM QUALIFICATIONS

Previous training and/or experience in childcare Ability to create a supportive and inclusive space for children from diverse backgrounds Sensitivity to the unique needs of children whose parents are seeking support for gender-based violence through on-site support groups and appointments Strong understanding of feminist, anti-oppression and anti-racist frameworks Ability to have compassion for and communicate effectively with clients Ability to exercise sound judgment when encountering difficult situations or performing job responsibilities Strong interpersonal and communication skills with both clients and workers; communication is grounded in an understanding of trauma and its impacts Intermediate to advanced computer skills Commitment and openness to feedback from management and peers and to ongoing enhancement of skills as well as continued professional development Ability to multi-task and remain decisive A second language is considered a strong asset

CORE COMPETENCIES

Commitment to working collaboratively with and supporting diverse survivors of gender violence within the context of a diverse agency Engagement in a self-reflective, ethical and collaborative practice that is non-judgmental and empathetic and reflects the vision and mission statements of the Clinic Incorporation of principles of diversity and equity in responding to the service needs of clients Commitment to working toward removing systemic barriers to the independence and wellbeing of women and marginalized communities Excellent interpersonal, organizational, time-management and problem-solving skills, written and oral communication skills Ability to work and support others in the context of a diverse environment Ability to work independently and as part of a team in a multi-disciplinary environment Be a self-starter, creative and highly motivated Share ideas and differences in the spirit of collaboration and cooperation Commitment to ongoing personal and professional development

SALARY:

$47,320 /annum. A comprehensive benefits package is offered through a group plan as

part of our United Way membership, following a successful probationary period

DEADLINE:

November 15, 2025. Posting will remain active until a suitable candidate is engaged.

APPLICATION:

Submit your cover letter and resume in attachment to: hr@schliferclinic.com with the

subject line of .

In your cover letter, please indicate where you found our job posting.

Barbra Schlifer Commemorative Clinic is an equal opportunity employer that welcomes candidates from equity seeking groups and is committed to providing accommodation for people with disabilities. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process, and we will work with you to address your needs.

We thank all candidates for their interest.

However, only those applicants selected for an interview will be contacted.

NO PHONE CALLS PLEASE

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $47,320.00 per year

Benefits:

Dental care Extended health care Paid time off Vision care
Work Location: In person