Para Transit Dispatcher

Calgary, AB, Canada

https://ca.mncjobz.com/company/southland-transportation

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Job Description

Description :
Para-Transit Dispatcher
Join our STS (Specialized Transportation Services) team! This department is responsible for safely transporting special needs customers on a daily basis and must be committed to providing superior service.
The Dispatcher is responsible for effective day-to-day communication between driving staff and STS Operations to ensure the safe and efficient completion of runs.

Ensure that all driver check-ins are accounted for
Deal with unit breakdowns by facilitating communication between drivers and maintenance personnel, and ensure that the route involved is completed
Provide tactful and professional phone assistance
Administrative duties (such as filing and reports)
Para-Transit training will be provided, as you must be ready to cover a Driver run if needed; paid Class 4 training and licensing will be provided as well

This is a part-time position, weekends, hours vary from 4:30 am - 1:00 am. Flexibility is required for holiday and weekday coverage as needed.
Requirements

Valid Class 5 (non-GDL) driver's license
Map reading skills with knowledge of the city; specifically road systems and major city locations such as hospitals
Strong communication skills, with the ability to handle driver, customer, and public concerns
Clear criminal record
Ability to multitask and work well under pressure