Job Description

JOB DESCRIPTION:

The Paint Sales Associate is responsible for maintaining outstanding customer service and helping to create the best paint department experience possible. Their specialized duties include giving colour and paint product selection advice, receiving product, merchandising, restocking, and staying current with trends in the industry. The Paint Sales Associate performs all assigned tasks with sufficient speed and accuracy to support store efficiency and a high level of customer service.

DUTIES / RESPONSIBILITIES:

Ensure customers are greeted within 30 seconds of entering the store or the paint department.

Create attractive in-store displays.

Determine customers' needs by asking open-ended questions.

Mix paint/stain for customers.

Have an eye for colour and colour matching.

Knowledge of paint project preparation an asset.

Assist customers in locating merchandise in store, on homehardware.ca, and process special orders.

Assist customers with finding all items needed to complete their paint and decor project.

Process special orders for non-stock or out of stock items.

Record customer requests for product and follow-up when product arrives at the store.

Follow procedures and maintain standards according to store policy in the following areas: loss prevention, receiving and pricing goods, merchandise handling and presentation, housekeeping, reordering merchandise and restocking shelves, and handling cash.

Advise the designated manager of shortages, damaged goods, back-orders, etc.

Qualifications:
- Previous experience in a similar role preferred
- Knowledge of different types of paint and their applications
- Strong organizational skills to manage inventory and customer orders
- Sales experience with a focus on upselling and cross-selling products
- Excellent communication skills, both verbal and written

We offer competitive pay rates and opportunities for career growth within our company. If you have a passion for paint and enjoy working in a retail environment, we would love to hear from you!

Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity.

Job Type: Full-time

Pay: $15.65-$17.00 per hour

Expected hours: 32 - 40 per week

Benefits:

Dental care Employee assistance program Life insurance On-site parking Store discount Vision care
Experience:

sales: 1 year (preferred) Customer service: 1 year (preferred) paint: 1 year (preferred)
Work Location: In person