Job Description

CLOSING DATE: JULY 9, 2025

This position reports to the OCC/911 Manager.


The Training Coordinator assists in the development, delivery and facilitation of training programs, professional development and team building initiatives for the Codiac PSAP.


The incumbent will also assist in the overall management of the OCC/PSAP which includes the 911 Center, Fire Dispatch and Police Dispatch, Alternate Dispatch Site facilities, equipment, and technical operations. This position manages and supports the OCC/911 Centre which includes; supervising employees, determining proper staffing levels, coordinating with various user agencies and developing and implementing operating procedures. The incumbent will assist with the leadership, management and development of employees in the Codiac 911/OCC. This position will include a focus on helping manage the day-to-day operations of the unit and assist with the ongoing operations, tracking and management of each OCC/911 service. The incumbent will work closely with J Divison, Provincial 911 Public Safety Answering Point representatives, technology service providers and representatives from Public Safety, Ambulance, DFO, Fire and other stakeholders. The ability to multi-task with an attention to detail is essential. The incumbent makes independent decisions on work problems and interpretation of rules and regulations, consulting with superiors on difficult decisions for interpretation and resolution.