Job Description

Basecamp Resorts, Canmore



About Basecamp

Basecamp Resorts is a rapidly growing chain of boutique of hotels based in Canmore, Banff, Lake Louise, Kananaskis, Revelstoke and Golden, with more on the way! We are a younger and energetic team driven by our values and providing our guests with an exceptional experience in a home away from home. We are continuously expanding to better serve the resort communities of the Rocky Mountains.



Position Overview

We require a full-time, permanent Overnight Laundry Operations Lead, who will oversee all aspects of overnight laundry operations, ensuring efficient workflow, quality standards, and safety protocols are maintained. This role provides leadership, guidance, and support to the overnight team, coordinates logistics, and acts as the primary point of contact for operational issues during the night shift.

Salary:

$22.00 per hour

Shifts:

Full-Time, Permanent, overnight 8hour shifts, weekend availability

Anticipated Start:

Early November 2025



Why Work for Us?

We have a great health benefits plan for full-time. Family and Friends discount at Basecamp. We offer competitive wages. There is room for advancement in our growing company. We have a friendly atmosphere. We believe in working hard and having fun! Staff Housing available!

Key Responsibilities:

Lead and supervise the overnight laundry team, including Supervisors and Attendants. Wash, dry, fold, and package linens according to Basecamp standards. Oversee the washing, drying, folding, and distribution of linens to hotel clients, ensuring Basecamp standards are met. Monitor inventory levels, coordinate deliveries, and manage logistics for multiple properties. Ensure all equipment is operating safely and efficiently; report mechanical issues promptly. Maintain a clean, organized, and safe work environment, including laundry room and delivery vehicles. Address and resolve operational issues, including staffing, workflow, and quality concerns. Communicate with day shift management regarding overnight activities, issues, and inventory needs. Train new overnight staff and provide ongoing coaching and support. Ensure compliance with safety and chemical handling protocols. Assist with driving linens to and from hotel properties as needed.

Requirements

Demonstrated leadership and organizational skills. Ability to work independently and manage a team with minimal supervision. Strong attention to detail and ability to work under pressure in a fast-paced environment. Valid Canadian Driver's License and clean driver's abstract. Proficient in English; additional languages an asset. Ability to work overnight shifts, including weekends and holidays.

Basecamp Resorts is an equal opportunity employer, dedicated to building a workplace that values diversity and ensures equal opportunities for all. We are committed inclusion; we celebrate differences and actively welcome applications from individuals of underrepresented backgrounds and communities. We comply with all applicable laws that prohibit discrimination when making all decisions about employment. If you would like to enquire about an adjustment, or need assistance with completing the application process, please contact Beth at careers@basecampresorts.com to discuss your needs confidentially.