Overnight City Planner/router

Mississauga, ON, Canada

Job Description

Description
We are currently hiring for a overnight City Planner/Router in the Mississauga area
Position City Dispatch Planner/Router
Job type Temp-Perm
Shift 12AM-8:30AM Mon-Fri
Location Mississauga
Pay $23/hr
Important Notes: Must be able to pass a crim check
Must have PR or Canadian Citizen
Keys to filling:
- Min of 3+ years of City Dispatch experience
- Looking for candidates with stable employment, not interested in job hoppers
- Excellent Communication Skills
- Truckmate (TMW) experience would be a slam dunk
- PR or Canadian Citizen
JOB PURPOSE

  • Responsible for the direction of company's City Drivers and Owner Operators in accordance with operating procedures, delivery schedules and customer requirements.
  • Deals with operation procedures pertaining to City fleet.
  • Measurable results include timely, cost-effective, problem-free deliveries and customer satisfaction/retention.
KEY JOB FUNCTIONS
  • Directly supervise all city fleet drivers. Responsible for pick up and delivery of freight to customer locations. Co-ordinate work assignments, monitor performance.
  • Develop daily delivery plan and assign drivers and equipment to meet P&D freight and manpower needs. Determine driver availability, and assign equipment according to factors such as specific freight and customer requirements, including customer business hours, locations, weight and city routes/schedules.
  • Interacts with Dispatch Manager/ Terminal Manager to estimate peak delivery periods in order to plan and determine quantities and equipment required to meet load volume swings.
  • Issues instructions relative to pick-up and delivery times for loads.
  • Communicate with drivers via Radaro and Nova talk applications at defined intervals to manage service expectations and identify problems, respond appropriately
  • Provide guidance to drivers with customer complications, delays due to traffic and weather, and specific instructions on handling.
  • Utilize drivers efficiently to maximize performance to meet service standards.
  • Interacts with customers to handle enquiries, identify requirements and concerns; resolves customer issues, as required.
  • Any other duties or tasks as delegated by senior management.
SKILLS/KNOWLEDGE/EXPERIENCE/EDUCATION REQUIRED
  • High school graduation or equivalent preferred
  • Significant experience in dispatch role required ( minimum 3-5 years )
  • PC literate with experience in the use of Linux-based software such as TMW software or its equivalent
  • Strong customer service, interpersonal, communications and organizational skills as well as analytical and problem-solving abilities
  • Able to function in a fast-paced environment
If you have the above requirements and are interested please forward resume to Jaylene

Skills Required

PR
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Job Detail

  • Job Id
    JD2911464
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $23.00 per hour
  • Employment Status
    Permanent
  • Job Location
    Mississauga, ON, Canada
  • Education
    Not mentioned