Job Description

Employment Type:

Full-time, Year-Round

Reports to:

General Manager

Direct Reports:

Lift Operations, Snowmaking, Grooming, Outdoor Operations

About Crabbe Mountain

Crabbe Mountain is home to the largest vertical descent in New Brunswick and offers premier skiing, snowboarding, hiking, biking, and event experiences. We are looking to grow as a four-season destination with Mountain Biking expansion planned for the near future. Crabbe is positioned as a cornerstone of outdoor recreation and rural tourism in the province. Crabbe Mountain is entering an exciting chapter of growth and innovation.

Job Overview

The Outside Operations Manager is responsible for overseeing and coordinating all outdoor operational aspects of the ski hill, ensuring safe, efficient, and high-quality experiences for guests and staff. This leadership role includes the management of ski lift operations, snowmaking, grooming, terrain parks, trail maintenance, and vehicle/equipment maintenance. The ideal candidate is hands-on, safety-focused, and capable of managing diverse teams in a fast-paced outdoor environment.

Key Accountabilities

Leadership & Team Management

Supervise and support department supervisors and staff in lift operations, snowmaking, grooming, and vehicle maintenance. Hire, train, schedule, and evaluate seasonal and year-round outdoor staff. Promote a positive and productive team culture focused on safety, accountability, and guest service.

Daily Operations

Oversee the daily setup, operation, and shutdown of lifts and trails. Coordinate snowmaking and grooming efforts to maintain optimal snow conditions. Monitor and manage trail conditions, signage, fencing, and hazard mitigation. Ensure terrain parks are maintained and built to standards for safety and guest satisfaction.

Equipment & Infrastructure:

Oversee maintenance and operation of mountain vehicles, snowcats, snowmobiles, and heavy machinery. Coordinate lift inspections, maintenance, and emergency repairs in collaboration with lift maintenance staff. Maintain buildings, on-mountain infrastructure, and storage facilities related to outdoor operations.

Safety & Compliance:

Ensure all activities adhere to provincial safety regulations, ski industry standards, and environmental guidelines. Conduct regular safety meetings and enforce the use of PPE and safe work practices. Assist with emergency response coordination, including lift evacuations and incident reporting.

Planning & Budgeting:

Participate in annual operational planning and capital improvement projects. Monitor departmental budgets, labor costs, and resource allocation. Recommend improvements to increase efficiency, guest experience, and sustainability.

Knowledge, Skills & Qualifications

Millwright/industrial mechanic CQ or Ski lift technician CQ or Elevator Technician CQ Minimum 5 years of progressive experience in industrial repair and predictive maintenance. Proven leadership and team management skills Strong knowledge of lift operations, pneumatic and hydraulic systems, and heavy equipment. Familiarity with health & safety regulations, risk management, and emergency response. Ability to work long hours outdoors in all weather conditions. Excellent communication, organizational, and problem-solving skills. Valid driver's license. First Aid or Ski Patrol certification is an asset.
An equivalent combination of training and experience may be considered. Subject to competition response, the minimum qualifications may be modified.

Working Conditions

Full-time, year-round position Outdoor, mountainous environment; exposure to cold, snow, wind, and variable terrain. Extended hours including early mornings, evenings, weekends, and holidays during ski season. On-call availability for emergencies or severe weather operations.

Compensation & Benefits

Competitive wage and benefits package Ski pass and resort privileges Opportunities for professional development and certifications

Think you're a great fit? We'd love to hear from you -- apply today!

Please ensure a resume and a copy of your degree/diploma/certificate are attached to your online application.

To be considered for this employment opportunity you must be eligible to work in Canada.

How to Apply

Qualified applicants are invited to apply online or submit a

resume and cover letter

outlining their experience and vision for Crabbe Mountain to:

hrcommittee@crabbemountain.com

Application Deadline:

11:59pm ATL - September 25th, 2025

Job Type: Full-time

Benefits:

Extended health care On-site parking Paid time off Store discount
Ability to commute/relocate:

Central Hainesville, NB E6E 1E3: reliably commute or plan to relocate before starting work (required)
Application question(s):

Outline your knowledge of lift operations, pneumatic and hydraulic systems, and heavy equipment
Education:

Secondary School (preferred)
Experience:

industrial repair and predictive maintenance: 5 years (required) proven leadership and team management : 1 year (preferred)
Language:

English (required)
Location:

Central Hainesville, NB E6E 1E3 (preferred)
Work Location: In person