Job Description

Outside

Client Engagement Personnel

Provide crisis intervention and support services to clients Ensuring the safety and cleanliness of the shelter property Maintaining a respectful, empathetic and non-judgmental approach towards clients Identify potential weapons and safety violations from entering shelter Redirect clients to appropriate spaces Prevention and redirecting loiterers Maintain noise levels and language in line with neighbourhood acceptance Maintain and redirect unwanted and/or unnecessary client belongings Control non-shelter visitors and/or contraband sales and distribution Monitoring and patrolling assigned areas Acting as an ambassador of the client site by creating a presence that builds a safe and welcoming environment for all Providing highly visible presence and professionalism with the ability to react in multiple scenarios Enforcement of the Trespass to Property Act This is an outside position. Weekdays and Weekends. Day and Night shifts.
Skills/Qualifications:

Strong coordination and organizational skills. Ability to build relationships with individuals from all socioeconomic backgrounds in many different environments. Meaningful involvement with clients, advocates, and community partners. Sensitive and responsive to diversity. Strong boundaries and a critical thinker. Ability to work independently and in partnerships. Strong knowledge of social service systems (rent supplements, funding) and community programs. Ability to work in a fast-paced environment, using effective time management and communication techniques. Knowledge of evidenced based harm reduction principles. Trauma Informed. Workplace Standard First Aid Mental Health First Aid Naloxone Training. Interpersonal Violence Intervention.
Job Types: Part-time, Casual

Pay: $26.00 per hour

Application question(s):

Are you able to commute to work in St. Stephen?
Work Location: In person

Application deadline: 2025-12-05
Expected start date: 2025-12-08