Job Description

Outreach Worker


Since 1910, Carya has been responding to the evolving social needs of the Calgary community.





Today, Carya impacts the lives of thousands of Calgarians through a range of comprehensive, barrier-free


programs and services that enhance mental well-being, strengthen families, improve living conditions, and


create meaningful social connections. We walk alongside our community, nurturing the unique strengths,


abilities, and talents that individuals, families, and communities already possess to overcome adversity and


build strong foundations for their futures.


ABOUT THE ROLE


Locations: Bowmont Commons, 5000 Bowness Rd NW and Village Commons, 610 8 Ave SE, Calgary, AB


Salary: $49,500 - $62,500 Full Time Temporary: 37.5 hours per week


Length of Contract: Until December 31, 2025


The In Place Outreach Worker will support participants in living independently within the community and


improving their social determinants of health. Under the direction of the Supervisor, the Outreach Worker


will apply best practices in social prescribing to connect participants with various social, community, and


partner supports. This will help enhance their health and well-being and assist them in safely aging in place.


WHO YOU ARE


A proactive self-starter who likes to get creative and support on diverse deliverables. An organized and critical thinker who can visualize organizational goals and progress towards them. A creative collaborator who values professional relationships, belonging, kindness and diverse
perspectives.


WHAT YOU WILL DO


Provide client-centered services, including needs assessment, referrals, resource navigation, and
fostering community connections using social prescribing best practices.
Conduct in-home and community visits to support participants in stabilizing needs and building
resilience.
Collaborate with professionals from health, justice, and community services, as well as within a team
environment, to support case management and improve participants' well-being.
Communicate regularly with participants, partners, and supports while navigating resources and
advocating for participant needs.
Perform advanced assessments for individuals with complex needs and develop comprehensive,
participant-centered service plans to achieve short- and long-term goals.
Manage time and caseload independently while documenting participant records accurately and in a
timely manner.
Implement and evaluate program initiatives, adapting to change to ensure effective service delivery
and compliance with guidelines.
Promote the program through presentations and act as an ambassador of Carya when engaging
stakeholders, participants, and the public.
Participate in professional development activities, team meetings, and other agency events. Ensure adherence to policies related to health and safety, working alone, customer service, and data
protection.


WHAT YOU BRING


Bachelor's degree in social work or a related field is required. Experience in working with individuals aged 55 and above. Must be capable of responding appropriately to crisis situations in a professional and ethical manner.



CaryaCalgary.ca


Flourish with Carya





Sound knowledge and practice in supporting social determinants of health, client centered and
trauma informed care.
Maintain a working knowledge of local resources available to assist older adults. Possess the ability to operate with a social prescribing lens. Strong attention to detail with the ability to act with discretion and confidentiality is expected. Effective presentation and facilitation skills, along with effective communication and interpersonal
skills.


A positive attitude, coupled with the ability to balance a dedication to quality service is essential. Exceptional team orientation and collaboration skills. Excellent oral and written communication skills. Completion of Natural Supports Framework training required. Certification with the Alberta Family Wellness Initiative's Core Brain Story. Proficiency in Microsoft 365 with a focus on SharePoint, Word, Teams, and Outlook. Proficiency, or at the very least, familiarity with case management software, such as Jane. Ability to effectively manage and prioritize your emails and calendar. A vehicle is required for this role, with a valid driver's license and car insurance.

WHY JOIN TEAM CARYA


When you join team Carya, you are joining over 100 passionate professionals who exemplify our values of


Respect, Kindness, Creativity, Collaboration, Belonging, Wellness. Our employees are the heart of our


organization and work collaboratively to meet the unique and evolving needs of over 40,000 Calgarians.





At Carya, we take care of our people and proudly provide our employees with:


Exceptional work life balance including paid vacation time off, personal time off each month and
office closures during the year.
A supportive and flexible work environment that includes professional development opportunities. A focus on health and wellbeing including access to virtual mental and physical health supports,
employer paid extended health benefits, dental benefits, an annual health spending account and


Employer matched RRSP contributions.


Recognition that peoples are a combination of many intersecting identities; we work to cultivate an
environment that welcomes the whole person and harnesses the strength that is available in our


diversity, creating a rich and inclusive workplace.



The successful applicant will receive a comprehensive total compensation package including:


Employer-paid premiums for extended health benefits and 50/50 share of dental premiums. Up to 7% RRSP matching. Annual Health Spending Account. Three (3) weeks paid vacation pro-rated to start date and eligible for use in the first year of
employment.


Monthly Personal Time Off (PTO) day. Paid office closure days between Christmas and New Year. Discretionary Day of Observation each year for use on a day that is of personal significance. Agency provided property as needed by the role. CLOSING DATE


Until a suitable candidate is found.


HOW TO APPLY


1. Please submit a single PDF containing your cover letter and resume with your name as the file name.


2. Email your file to HR@caryacalgary.ca with the job title in the subject line.


3. Applications submitted without a cover letter will not be considered.






CaryaCalgary.ca


Flourish with Carya







We thank all those who expressed their interest, however only those selected for an interview will be contacted.



Equal Employment Opportunities, Requesting an Accommodation, and Other Employment Statements





Carya is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are


proud to be an equal-opportunity employer, seeking to create a welcoming and diverse environment. All


qualified applicants will receive consideration for employment without regard to race, colour, religion,


gender, gender identity or expression, family status, marital status, sexual orientation, national origin,


genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected


grounds.





Carya is committed to providing reasonable accommodations to qualified individuals with disabilities in the


employment application process. To request an accommodation, please contact People & Culture by email


at HR@caryacalgary.ca in advance of your interview.


The successful candidate must satisfactorily complete a Police Information Check with Vulnerable Sector


Search.





Carya - Nurturing the Potential in Every Calgarian






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