Job Description

Description:

About Park Hyatt Sydney

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world\xe2\x80\x99s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

Park Hyatt Sydney is recruiting for a professional Outlet Manger - The Living Room to join our team.

The main duties and responsibilities for this role will include the following, but not limited to:

• To ensure that The Living Room operates successfully in accordance with brand standards
• Works closely with the other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of guests.
• Maintains positive guest and colleague interactions with good working relationships.
• Handles guest enquires in a courteous and efficient manner and report guest complaints or problems to supervisors if there is no immediate solution and assure follow up with guests.
• To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned place of work to the set standards.
• Assists in on-boarding new associates
• Assists to maximise the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching and/or mentoring.

Qualifications:

To be considered for this role the candidate should possess the following:

• Well developed Communication and Customer Relations Skills
• Good trainer, able to facilitate at all level
• Desired comprehensive knowledge of business needs, financial reporting and productivity requirements
• Current NSW RSA Competency Card
• 2 years experience as a Assistant Manager or 12 months experience as a manager
• Strong food and beverage service skills
• Strong knowledge of wines and other beverages

Working at Park Hyatt Sydney will include:

• Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
• Access to complimentary and discounted Hyatt accommodation worldwide
• Access to internationally recognised learning and development programs and opportunities
• Access to an employee assistance program and paid family leave benefits
• Being part of a diverse and inclusive team, passionate about their work

A career with Hyatt opens a world of opportunities. We have continually been named one of the World\xe2\x80\x99s Best Multinational Workplaces.

Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt at www.hyatt.com

If you are looking for a fulfilling career, please apply now.

This is not your typical career opportunity.

This is the Hyatt Touch.

Hyatt