Job Description

The Outlet Manager will oversee all Food and beverage operations including breakfast, meeting spaces and Bokeh Lounge.

YOUR ROLE

Ensure that all banquet events, meetings, breakfast service and Bokeh Lounge operate successfully and are individually profitable Coach and train employees reflecting Groupe Germain service standards Provide guidance and operational support to the team Manage recruitment, interviewing, onboarding, training, development and performance management of the staff Conduct quarterly talent reviews Conduct quarterly departmental communication meetings Manage payroll, banking and staff gratuities Attend, BEO, Operations, department head meetings as required Schedule staff and management according to business levels Maintain inventories and ensure equipment is in working order Ensure quality levels and maintain quality standards in production, service, and guest satisfaction Develop action plan to achieve productivity targets Develop action plan for efficient execution of events Set up and maintain safe working conditions and practices Liaise regularly with other departments Organise food and beverage events, promotions and advertising Develop food & beverage menu for the lounge in collaboration with the Sous Chef. Manage Bokeh social media account (with support from Marketing team) Other work-related tasks as per manager's request

YOUR PROFILE

Minimum four years' experience in a role with direct personnel supervision Experience in catering and events management. Proven ability to plan and organize events effectively, with an acute sense of time management and attention to detail Proven ability to manage efficient staffing levels and achieving productivity targets. History of taking initiatives and trying new ideas, showing the ability to be daring. Assertive, professional and positive with proven ability to develop and lead in a team environment Excellent interpersonal & communication skills, outgoing, friendly, persuasive personality Good understanding of current licensing and employment laws Knowledge of food hygiene and health and safety regulations Knowledge of sales and marketing techniques.

WHAT WE OFFER

A percentage of the group insurance is paid by the employer for full time employees Promotional rate to discover Germain Hotels properties through Canada Opportunities to develop your career within a growing company across Canada Access to the hotel gym Employee referral program Employee Assistance Program for team member and their family




Apply - we look forward to hearing from you!





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