Job Description

Job Title: Telefundraising Agent

Location: Remote - in Canada

Please Note:

Applications must be submitted on our website

, using the link in this ad. Applications submitted without using the link provided in this ad will not be considered.

Thank you!

Company Overview:

Keys Marketing Group

is a leading provider of fundraising services

to Canadian charities, non-profits, and member-based organizations. Our mission is to support our clients in achieving their fundraising goals through innovative and effective telefundraising campaigns. We are passionate about making a positive impact and are looking for dedicated individuals to join our team and help us drive meaningful change.

Job Responsibilities:

Conduct inbound and outbound calls to assist with membership sales, donations, surveys, and information updates. Build and maintain relationships with donors, addressing their questions and concerns with empathy and professionalism. Effectively communicate the mission and goals of our clients to inspire donations. Handle objections and rejections gracefully, staying motivated and positive. Accurately record donor information and pledges in our secure call center software. Follow up with donors as needed to ensure a seamless donation process. Collaborate with team members and participate in regular training sessions to continuously improve fundraising skills.

Qualifications:

Excellent English communication skills, both verbal and written. Strong interpersonal skills with a friendly and professional demeanor. Self-motivated, results-oriented, caring, and compassionate. Ability to carry a conversation and engage donors while persuading them to make monthly donations. Computer literacy and the ability to work independently and as part of a remote team. Ideally, you are a strong charity advocate, have a fundraising, customer service, or retail background, and understand human rights, politics, and environmental issues.

Technical Requirements:

High-speed hard-wired internet connection.

USB Headset.

Up-to-date Windows computer with

Windows 11 operating system.

A

quiet room

to work in with the

ability to close your door.

Canadian Residency

as well as legally able to work at a Canadian company.
What We Offer:

Full-time hours with the convenience of working from your own home. Competitive hourly rate starting from $18.90 per hour + Overtime. Work with charities and make a big impact on people's lives. Shifts: 10:00 AM to 8:00 PM Eastern Standard Time, Monday to Thursday, 10:00 AM to 6:00 PM Fridays and Weekends. Short term contract with lots of hours available, possibility for this position to roll into full time, permanent. We provide all the training you need to be successful.

Application Instructions:

To apply, please fill out the following questionnaire and we will reach out to successful applicants:

https://www.keysmarketinggroup.com/applicant-questionnaire (copy and paste this link into your browser or go to Keysmarketinggroup.com - join the team.)

Details:

Job Types: Term, Contract Salary: From $19.35 per hour Schedule: All shifts available. Language: English (required), French (preferred) Work Location: Remote
Job Type: Fixed term contract
Contract length: 3 months

Pay: From $19.35 per hour

Expected hours: No less than 40 per week

Work Location: Remote

Expected start date: 2025-04-09