Job Description

Who We Are: We are SP Data Digital, and we like to shake things up! We promote great culture and embrace a team of entrepreneurs that think outside the box and challenge the status quo. We work hard and encourage innovation. We are THE Customer Service source for our partners, and we provide support for some of the industry leaders in Telecom, Finance, Technology, and Security! For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about. What WE offer YOU.

• Base wage $17.05 per hour
• Location: Fully remote (we provide equipment)
• Bonuses: Uncapped bonus earning potential
• We have Great Benefits: HEALTH + DENTAL + VISION (We\xe2\x80\x99ve got you covered!)
• Room for GROWTH Potential: We encourage our agents to grow and seek out higher-level positions
• Fully PAID training: Online Classroom Zoom style/engaging environment - with great support and immediate start dates

Your typical day at work: As an Outbound Sales Associate, you will ensure that the customers are getting the best value for all their products and services. You will:

• Make outbound calls primarily to existing customers.
• Upsell and add-on products and services that fit with the customers\xe2\x80\x99 needs.
• Keep up to date on packages for Internet, Mobility, Programming and TV services
• Strive to understand the customer\xe2\x80\x99s situation and recognize their needs
• Build rapport quickly and overcome objections
• Maintain a high level of confidentiality
• Meeting and exceeding different KPI targets

You will be a great fit if you have:

• Experience working in a call center, specifically in a role where you have done outbound sales
• Minimum 6 months of sales experience
• Experience following a script
• The ability to build rapport quickly and overcome objections
• A hunger to earn a higher income in a bonus sales environment
• Strong computer skills, with the ability to multi-task using a wide range of software applications and programs
• Open availability to work within hours of operation: Monday to Friday 12PM- 9 PM EST and Saturday - Sunday 10am - 6pm EST
• The ability to connect the computer directly to the modem with an ethernet cord while working

Recruitment process:

• First interview with a member of the Talent Acquisition team on Zoom
• Second interview with the Operations Manager
• Employment paperwork and background check via email by HR team
• Equipment shipped
• Attend day one training online from the comfort of your home

Please note: All documents sent from HR must be completed to be scheduled for equipment deployment and to begin training SP Data is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law. #spon