Job Description

Overview

We are seeking a motivated and enthusiastic Sales & Marketing Associate to join our dynamic retail team. The ideal candidate will be passionate about providing exceptional customer service and will have a strong ability to communicate effectively with customers & Service partners . As a Sales Associate, you will play a crucial role in driving sales and ensuring customer satisfaction through engaging product demonstrations and knowledgeable assistance.

Responsibilities

Be a liaison and public relations representative for the company within the communities you serve. Establish and maintain a strong, efficient, and productive working relationship with approved professionals, business organizations and internal/external company representatives. Do visits with other Business Partners and heath providers to promote services including ( Home Care Nurses - Physiotherapist - Age Care Managers - Ostomy Clinics ) Provide ongoing feedback to the manger regarding recommendations for continued improvement of the department. Adhere to all government and professional standards and regulations as they apply to the Home Health Care Industry. Provides administrative support to the manager while upholding confidentiality in the following areas: Participates in performance management including coaching and written work records. Assists management in identifying high-potential employees. Provide training to subordinates giving them the necessary skills, ability and experience required to perform quality work and meet the standards. Participate in the development of yearly competency performance work plan and development action plan and yearly budgets. Participates in interviews as required. Meet or exceed sales targets by actively engaging with customers / Service Partners and promoting products. Handle point-of-sale transactions accurately and efficiently. Upsell complementary products and services to enhance customer satisfaction. Greet customers warmly and assist them in finding products that meet their needs. Conduct product demonstrations to showcase features and benefits effectively. Handle cash transactions accurately and efficiently while maintaining proper cash handling procedures. Maintain a clean and organized sales floor, ensuring products are well-stocked and displayed attractively. Utilize time management skills to prioritize tasks effectively during busy periods. Communicate product knowledge clearly to customers, answering any questions they may have. Collaborate with team members to achieve store sales goals and enhance the overall shopping experience. Provide excellent phone etiquette when assisting customers over the phone, addressing inquiries promptly. Provide ongoing feedback to the manger regarding recommendations for continued improvement of the centre. Assist in the administration of the sale of merchandise, inventory control, purchasing, price integrity, invoices, credits, claims, and all administrative areas not specifically referred to in this document.

Qualifications

Minimum Qualifications :

High school diploma or equivalent (required); additional education in healthcare or medical sales is a plus. Previous experience in Mobility / Ostomy retail sales is preferred but not required. Experience in retail sales, medical supply sales, or healthcare support is preferred. Strong interpersonal and communication skills with a customer-first attitude. Knowledge of mobility aids and ostomy products or a willingness to learn. Ability to handle sensitive customer interactions with empathy and professionalism. Basic computer and point-of-sale system skills. Ability to lift and move products up to 50 pounds. Comfortable standing for extended periods and performing repetitive tasks. Strong cash handling skills with attention to detail in transactions. Excellent time management abilities to handle multiple tasks efficiently. Basic math skills for accurate cash handling and transaction processing. Ability to communicate effectively in English; multilingual candidates are a plus. A friendly demeanor with a passion for helping customers find the right products. Willingness to learn about new products and stay updated on industry trends.
Join our team as a Sales Associate, where your contributions will help create an enjoyable shopping experience for our customers!

Job Type: Part-time

Pay: $17.00-$21.00 per hour

Benefits:

On-site parking Store discount Tuition reimbursement
Ability to commute/relocate:

Okotoks, AB T1S 1K4: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Can use computer and Microsoft Applications as Word , Excel , Outlook , etc Have any experience for Ostomy / Mobility Equipment sales
Education:

Secondary School (required)
Experience:

Marketing: 1 year (preferred) sales: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: Hybrid remote in Okotoks, AB T1S 1K4